This five-day, instructor-led course is aimed at IT professionals eager to learn advanced functionalities and hybrid services of Webex for government applications. It provides deep insights into provisioning, administration, monitoring, and problem-solving for Cisco Webex integrations and Hybrid Services within governmental frameworks. The curriculum covers integrating Directory Services, Edge Audio, Edge Connect, Edge Mesh, Hybrid Security, and Single Sign-On with existing infrastructures. Participants will gain hands-on experience with the Webex Control Hub, exploring third-party application integration and managing an advanced Webex setup.
Course Highlights:
Webex Overview:
Designed to provide participants with a solid foundation in Webex's core functionalities and its significance in facilitating digital communication and collaboration, particularly within government sectors.
Webex and Hybrid Services Overview:
Understand Webex's core functionalities and Hybrid Services for seamless communication across platforms, enhancing connectivity and collaboration.
Security and Compliance:
Implement stringent security protocols to ensure adherence to industry regulations, utilizing features like Webex Connect and APIs for customization.
Integration and Advanced Features:
Learn to integrate with Microsoft Teams, enhance cross-platform collaboration, and use AI and machine learning to improve user experience.
Troubleshooting and Performance Enhancement:
Master advanced troubleshooting techniques to address technical issues and enhance system performance.
This course is ideally suited for professionals involved in the deployment and management of communication networks within government settings, specifically those who focus on integrating, managing, and troubleshooting the Webex Environment.
The ideal candidates include:
Government Network Engineers:
Professionals responsible for designing, implementing, and maintaining Webex network infrastructure, including Meetings, Messaging, and Calling.
Government System Administrators:
Individuals who manage and configure network systems, ensuring reliable operation of Webex Meetings, Messaging, and Calling.
Government Telecommunications Specialists:
Experts who specialize in the deployment and maintenance of telecommunication systems, including Webex Meetings, Messaging, and Calling.
IT Professionals in Government Agencies:
Those working within government agencies who require secure and reliable Webex Meetings, Messaging, and Calling systems that comply with specific governmental standards.
Government Technical Support Staff:
Personnel providing technical support for Webex Meetings, Messaging, and Calling and associated telecommunication systems.
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