Coming Soon-----TelePresence Endpoint Installation Configuring and Troubleshooting (TEICT)

This is a three day instructor-led course that focuses on the skills and knowledge for Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco TelePresence Endpoints; including the Cisco SX80, SX20, SX10, C60, C90, MX700, MX800 EX90, DX650, DX70, DX80, Spark Room 55, Spark Room 70, Room Kit, Room Kit+ and various other TelePresence Series Endpoints. Students will also setup Cisco Jabber and Cisco Jabber Video for Telepresence Endpoints. Students will use the endpoints, VCS/Expressway, CUCM, and TMS to monitor and Troubleshoot Endpoints.

The software applications that are covered in this course include:

• Cisco Endpoints
• Cisco Unified Communications Manager 11.5
• Cisco VCS/Expressway 8.10
• Cisco TMS Server (TMS) 15.6
• Cisco TelePresence Conductor/ Telepresence Server
• Cisco Meeting Server

Why Attend with Current Technologies CLC

• Our Instructors are the top 10% rated by Cisco
• Our Lab has a dedicated 1 Gig Fiber Connection for our Labs
• Our Labs run up to Date Code for all our courses
• Each Student has a Telepresence Unit
• Each pod has their own set of servers. Including their own CUCM, IMP, VCS-C, VCS-E, Conductor, (2) Telepresence Servers, TMS Server. AD/Exchange Servers
• Our labs have a variety of Telepresence Units including SX80 with Speaker Track, SX10, EX90, C60, DX650, DX80, DX70, CTS 500

• N/A

The primary audience for this course is as follows:

• Network Video Technicians / Administrators
• Voice / UC / Collaboration / Communications Engineer

• Basic Windows Knowledge
• Foundational IP networking knowledge such as included with a CCENT or CCNA certification is recommended.

Module 1: Cisco Endpoints

• Cisco TelePresence Endpoint Portfolio Overview
• Cisco Intelligent Proximity
• Cisco TelePresence TC Software-Based Endpoint Peripherals
• Cisco 8880 Series Phones
• Cisco TelePresence DX Series Endpoints
• Cisco TelePresence TC/CE Software-Based Endpoint Characteristics
• Cisco TelePresence Integrator C Series-Based Endpoints
• Cisco TelePresence SX Series Endpoints
• Cisco TelePresence MX Series Endpoints
• Cisco TelePresence Spark Room Kits
• Cisco IX5000

Module 2: SIP and H.323 Networking Basics

• Basic Network Configuration
• Understanding H323 and SIP
• Understanding SIP and H323 Call Flows
• H323 and SIP Interworking

Module 3: Provisioning Endpoints

• VCS vs Expressway
• CE vs TC Endpoint Software
• Upgrading Endpoints
• H.323 vs SIP Registrations
• Endpoint Registration Process
• Network Time Protocol
• VLAN Discovery Process
• Manual Endpoint Registration to CUCM
• Endpoint Registration to CUCM using TFTP
• CUCM Endpoint Configuration
• Verifying Endpoints Registration on CUCM
• Verifying CUCM Registration on Endpoint
• Monitoring Endpoints on CUCM
• Endpoint Registration to VCS or Expressway
• Endpoint Configuration for VCS or Expressway
• Verifying Endpoints Registration on VCS or Expressway
• Verifying Endpoints Registration on Endpoint
• Monitoring Endpoints on VCS or Expressway
• Viewing Logs on Telepresence Endpoints
• View Call History and Search History on VCS or Expressway
• Troubleshooting Endpoint Registrations and Calls

Module 4: Overview of Cisco Conferencing Solutions

• Cisco TelePresence Multipoint Media Infrastructure Overview
  • Cisco TelePresence MCU
  • Cisco TelePresence Server
  • Cisco TelePresence Conductor
• Rendezvous/Meet-Me Conferences
• Ad Hoc Multipoint Conferences
• Cisco TelePresence MultiSite
• Cisco Meeting Server (CMS)
• Conductor Conferencing Platforms
• TelePresence Server Conferencing

Module 5: Cisco TelePresence Management Suite (TMS)

• What TMS is used for in a Telepresence Environment
• Endpoint Discovery Process
• Phonebooks & Phonebook Sources
• Endpoint Configuration
• Booking & Scheduling
  • Participant Types
  • Methods
• Scheduler / Smart Scheduler
• Conference Monitoring

LAB OUTLINE

Lab 1: Implement Cisco Collaboration Endpoints

Lab 2: Register, Configure and Verify Telepresence SX80, EX90, 8800 Series IP Phones and Jabber to Cisco Unified Communications Manager

Lab 3: Monitor and Troubleshoot Cisco Endpoints registered on CUCM

Lab 4: Register, Configure and Verify Telepresence SX10, C60, to VCS and Expressway

Lab 5: Monitor and Troubleshoot Cisco Endpoints registered on VCS and Expressway

Lab 6: Operate and Troubleshoot Cisco Collaboration Endpoints using the Web Interface

Lab 7: Implement and Monitor Conferences on Cisco Collaboration Endpoints

Lab 8: Use TMS to Configure and Monitor Telepresence Conferences