Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)

In this Implementing Cisco Collaboration Cloud and Edge Solutions advanced Cisco Expressway course provides in-depth, hands-on training for deploying, integrating, securing, and troubleshooting Cisco Expressway–based collaboration solutions. The curriculum begins with foundational configuration and troubleshooting of the Cisco Expressway series, including endpoint registration, bandwidth management, local dial plans, and built-in diagnostic tools, ensuring participants can establish stable and resilient Expressway deployments.

Building on this foundation, the course covers advanced Expressway features and deep integration with Cisco Unified Communications Manager to enable secure call control, Business-to-Business collaboration, and encrypted signaling and media. Learners implement and troubleshoot B2B calling scenarios, apply security best practices, and configure Mobile and Remote Access to support off-network users and devices securely. The course concludes with integrating Mobile and Remote Access with additional collaboration applications and preparing environments for Cisco Webex Hybrid Services. Extensive lab exercises reinforce each topic, equipping participants to design, deploy, and support secure, scalable Cisco collaboration edge architectures.

How you’ll benefit

This class will help you:

• Acquire the knowledge and skills to use the tools and systems designed to facilitate team-based collaboration whether in-office or remote.
• Gain hands-on experience in using Cisco Expressway software for secure, remote access for phones, endpoints, smartphones, tablets, video, and other communication devices to support nontraditional workspaces.
• This training also earns you 40 Continuing Education (CE) credits towards recertification.

Upon completing this course, the student will be able to meet these objectives:

• Describe the Cisco Expressway Core features and functionality within the collaboration architecture
• Describe the Cisco Expressway Core additional features
• Configure and troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series integration
• Configure and troubleshoot Cisco Collaboration solutions for Business-to-Business calls
• Describe how to secure B2B communication with Cisco Expressway Series
• Describe the Mobile and Remote Access (MRA) feature
• Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service
• Describe deployment models for Cisco Webex cloud-based collaboration, management of users and sites within Webex Control Hub, and other administrative tasks
• Describe Cisco Webex Hybrid Services

This course is designed for professionals in job roles such as:

• Collaboration Engineer
• Collaboration Administrator

Before taking this course, you should have the following knowledge and skills:

• Understanding of networking technologies
• Understanding voice and video
• Knowledge of Cisco collaboration core technologies
• Session Initiation Protocol (SIP) and Extensible Messaging and Presence Protocol (XMPP) signaling protocol fundamentals
• Collaboration call control fundamentals of Cisco Unified Communications Manager

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

• Understanding Cisco Collaboration Foundations (CLFNDU)
• Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Module  1: Configuring and Troubleshooting the Cisco Expressway Series

Module 2: Configuring Cisco Expressway Additional Features

Module 3: Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series

Module 4: Configuring and Troubleshooting Cisco Collaboration Solutions for Business-to-Business

Module 5: Securing Business-to-Business Communication

Module 6: Configuring and Troubleshooting Mobile and Remote Access

Module 7: Integrating and Securing Mobile and Remote Access

Module 8: Configuring Cisco Webex Hybrid Services

LAB OUTLINE

• Deploy Virtualized Cisco Expressway
• Perform the Initial Cisco Expressway Series Configuration
• Register Endpoints on Cisco Expressway Series
• Call Search History and Registration
• Troubleshooting Tools
• Configure Cisco Expressway Series Bandwidth Management and Registration Restrictions
• Troubleshoot Cisco Expressway Series Endpoint Registration and Local Dial Plan
• Configure Cisco Expressway Series Security Features
• Configure Cisco Unified Communications Manager to Connect with Cisco Expressway-C
• Troubleshoot Cisco Unified Communications Manager and Cisco Expressway Series Integration
• Configure Cisco Unified Communications Manager and Cisco Expressway Series Integration (Practice Activity)
• Implement a B2B Cisco Collaboration Solution
• Troubleshoot B2B Calls on the Cisco Expressway Series
• Secure a B2B Cisco Collaboration Communication
• Configure MRA on the Cisco Expressway Series
• Troubleshoot MRA on the Cisco Expressway Series
• Configure MRA with Additional Application Integrations
• Prepare for Cisco Webex Teams Integration