Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud

The Implementing and Operating Cisco Collaboration Core Technologies Hybrid and Cloud (CLCOR-HC) training is the second half of the CLCOR training. This training program is designed to give you a working knowledge of hybrid and cloud Cisco collaboration core technologies. After completing this training, you will have a basic understanding of the Cisco collaboration solutions architecture. You will have proven competence in deploying cloud and hybrid services, cloud and hybrid calling, as well as Quality of Service (QoS). 

This training, along with the Implementing and Operating Cisco Collaboration Core Technologies On-Premises (CLCOR-OP) training, prepares you for the 350-801 CLCOR v2.0 exam. If passed, you earn the Cisco Certified Specialist – Collaboration Core certification and satisfy the core exam requirements for the Cisco Certified Network Professional (CCNP) Collaboration and Cisco Certified Internetwork Expert (CCIE) Collaboration certifications. This training also earns you 38 Continuing Education (CE) credits toward recertification. 

How You'll Benefit

This training will help you:  

• Gain specialized expertise in deploying and managing modern Cisco collaboration technologies, specifically focusing on the growing hybrid and cloud market
• Develop real-world experience through labs focused on configuring Webex Control Hub, deploying Webex Calling, managing Cloud Connected UC, and implementing QoS for voice and video
• Learn how to navigate transitions from on-premises to cloud environments, including migrating users from Jabber to the Webex App and managing cloud-based user provisioning and APIs
• Prepare for the 350-801 CLCOR v2.0 exam
• Earn 38 CE credits toward recertification

• Introduce network engineers to the fundamental concepts and deployment models of Cisco collaboration architecture for building high-availability environments
• Understand how to implement layered security across physical, network, and application components of Cisco Collaboration systems
• Gain practical skills and strategic insight to ensure collaboration solutions function seamlessly by understanding the foundational infrastructure, signaling, and media transport protocols
• Examine the basic structure of Webex
• Apply various methods to add users to the Webex environment
• Examine the Webex collaboration features
• Examine the functions of Cloud Connected UC and migrations to Webex from on-premises
• Explain Jabber functions and capabilities on Cisco Unified Communications Manager and how users can be migrated to the Webex app
• Identify the Webex Calling provisioning options for adding user endpoints
• Understand the foundational concepts of Webex APIs, including their types, authentication, capabilities, and real-time communication mechanisms
• Identify the available options to bring PSTN calling capabilities into the Webex calling solution, identify the devices, and their configuration options, that provide this service
• Describe the different deployment options when using local gateways in a premises-based PSTN Webex Calling solution
• Explore the dial plan components of Webex Calling
• Configure Cisco Unified Border Element and local gateway settings on a Cisco Router to support Webex Calling using a premises-based PSTN deployment
• Explain how an administrator can configure calling features from the Webex Control Hub that will affect the organization
• Describe how converged IP networks transport voice, video, and data over shared infrastructure and how bandwidth availability, delay components, jitter, and packet loss interact with QoS mechanisms to influence service quality and application performance
• Explain how end-to-end QoS converts business requirements into predictable forwarding behavior under congestion across a multi-domain network
• Implement consistent classification and marking policies to protect voice and video quality and resolve quality issues in a production network
• Define QoS trust boundaries, understand Cisco Catalyst 9000 QoS design models, configure QoS marking and table maps, and leverage internal DSCP values for precise QoS actions

• Collaboration Engineers
• Network Administrators

There are no prerequisites for this training. However, the knowledge and skills you are recommended to have before attending this training are: 

• Basic understanding of networking technologies
• Basic understanding of voice and video
• Basic understanding of on-premises, cloud and hybrid collaboration deployment models

These skills can be found in the following Cisco Learning Offerings: 

• Implementing and Administering Cisco Solutions (CCNA)
• Understanding Cisco Collaboration Foundations (CLFNDU)
• The Essentials of Webex Calling (CLWXCALL)

Course Outline

Module 1: Collaboration Solutions Architecture

Module 2: Cisco Collaboration Solutions Security Requirements

Module 3: IP Network Protocols for Collaboration

Module 4: Building Blocks of a Cloud Collaboration Solution

Module 5: User Management from the Cloud

Module 6: Cloud Messaging and Meetings

Module 7: Cloud-Connected Unified Communications Updates and Migrations

Module 8: Jabber to Webex Migration

Module 9: Cloud Device Provisioning Solutions

Module 10: Cloud Collaboration APIs

Module 11: Cloud and Hybrid Calling Solutions

Module 12: Deployment Scenarios for Local Gateways

Module 13: Cloud Calling Deployment from Control Hub

Module 14: IOS XE Router Settings for Cloud Calling

Module 15: Cloud Calling Features

Module 16: Quality Issues in Converged Networks

Module 17: QoS and QoS Models

Module 18: Classification and Marking

Module 19: Classification and Marking on Cisco Catalyst Switches

Lab Outline

• Lab 1: Implement CA-Signed Certificates in Cisco Unified Communications Manager
• Lab 2: Configure Supporting IP Network Protocols
• Lab 3: Manual IP Phone Administration
• Lab 4: Explore the Configuration of Webex Control Hub
• Lab 5: Add Users to Webex Control Hub
• Lab 6: Manage Cisco Unified Communications Manager and Cisco Unity Connection from Webex Control Hub
• Lab 7: Configure Webex Calling Using Cisco Calling Plans
• Lab 8: Configure Webex Control Hub for Webex Calling
• Lab 9: Configure Webex Calling Features in Control Hub, Part 1
• Lab 10: Configure Webex Calling Features in Control Hub, Part 2
• Lab 11: Configure QoS