This comprehensive three-day, instructor-led, hands-on course focuses on deploying Premise-Based PSTN Gateways for Webex Calling in government contexts. Participants will explore network requirements, protocols, and ports needed for integrating Webex Calling Gov Cloud with Premise-Based PSTN Gateways. Using the Control Hub, attendees will configure Webex Calling Locations, Trunks, Route Groups, Dial Plans, and PSTN Gateways, with a focus on practical, hands-on learning. The course also covers Command Line Interface (CLI) configuration, registration-based vs. certificate-based PSTN configurations, and advanced troubleshooting using tools like Wireshark.
Course Highlights:
Network Requirements and Configuration:
Understand essential infrastructure and protocols for Webex Calling Gateway deployment, with hands-on CLI configuration and integration with Webex Calling Gov Cloud.
Ensuring CUBE High Availability:
Learn high availability features of Cisco Unified Border Element (CUBE) for maintaining continuous communication services in government settings.
Dial Plans, Route Groups, and Trunks:
Configure Webex Calling dial plans, route groups, and trunks for efficient communication strategies and integration with PSTN.
Monitoring and Troubleshooting:
Use diagnostic tools and logging capabilities to troubleshoot Webex Calling deployments, focusing on call routing, connectivity, and redundancy issues.
Advanced Troubleshooting with Wireshark:
Leverage packet captures and analysis for advanced diagnostic techniques in security-conscious government environments.
This course is ideally suited for professionals involved in the Configuration and Troubleshooting of Webex Calling communication networks within government settings, specifically those who focus on integrating Webex Calling solutions with Premise-Based Public Switched Telephone Network (PSTN) Gateways. The ideal candidates include:
Network Engineers:
Professionals responsible for designing, implementing, and maintaining network infrastructure, including voice and data communication systems
System Administrators:
Individuals who manage and configure network systems, ensuring reliable operation of telecommunication services
Telecommunications Specialists:
Experts who specialize in the deployment and maintenance of telecommunication systems, including VoIP and PSTN solutions
IT Professionals in Government Agencies:
Those working within government agencies who require secure and reliable communication systems that comply with specific governmental standards
Technical Support Staff:
Personnel providing technical support for Webex Calling and associated telecommunication systems
Cisco Certified Professionals:
Individuals holding Cisco certifications aiming to deepen their expertise in Cisco Unified Communication Manager and Cisco Unified Border Element configurations