Microsoft Outlook 2019 Level 1

This is an introduction course on Outlook 2019, that covers the basic concepts and skills to begin using Microsoft Outlook 2019: How to read and send e-mail, manage contacts, track tasks, and schedule appointments. This course, and the following one, maps to the Microsoft Office Specialist exam for Outlook 2019.

Students will benefit most from this course if they want to accomplish basic workplace tasks in Outlook 2019, or if they want to have a solid foundation for continuing on to become an Outlook expert. If they intend to take a Microsoft Office Specialist exam for Outlook, this course is a good place to start their preparation, but they will need to continue both courses in the series to be fully prepared for the exam.

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Module 1: Fundamentals

• Getting around
• Viewing Outlook items

Module 2: Email basics

• Creating messages
• Acting on messages
• Adding content
• Signatures

Module 3: Contacts

• Managing contacts
• Using contact groups
• Using the People pane

Module 4: Tasks

• Creating tasks
• Managing tasks
• Assigning tasks

Module 5: Scheduling

• Appointments
• Meetings
• Using the calendar

Module 6: Customization

• Customize the Outlook Inter
• Create and Manage Quick Steps