Course Catalog > MS-5118 Microsoft Technology Specialist > MS-5118: Maintaining and Troubleshooting Windows Vista Computers
MS-5118: Maintaining and Troubleshooting Windows Vista Computers
MS-5118: Maintaining and Troubleshooting Windows Vista Computers
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This three-day, instructor-led Maintaining and Troubleshooting Windows Vista Computers course provides students with the knowledge and skills to successfully maintain and troubleshoot Windows Vista computers.
It will provide them with the knowledge and skills necessary to identify technical problems that can occur in an organization's client computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications. It will also provide the knowledge and skills necessary to monitor and maintain Windows Vista client computers.
The CTCLC Difference
Current Technologies Computer Learning Center uses our own Microsoft Certified Trainers that will help guide you to a sucessful completion of your Microsoft training and certification. Our Instructors are simply the best instructors you will find and have been certified and teaching Windows since Windows NT. Let our great instructors help you get started in understanding and using your Microsoft Technologies. CTCLC has convenient day or night schedules to fit your needs. We can also do onsite classes with our top notch portable labs.
Our instructors are the very best and give 110% to their Students. We care about every student that we train and we have a Free Resit Policy for all of our courses for the same revision. You will not find a better training experience anywhere. Come Experience the Current Technologies Computer Learning Center Way of training. We take great care of all of our students.
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As a Microsoft Gold Learning Solutions Partner, Current Technologies CLC proudly accepts Microsoft Software Assurance Training Vouchers (SATV). You can attend Microsoft training at Current Technologies CLC for free, by redeeming your Microsoft vouchers. Call (219) 764-3800 for more information. |
CTCLC Special Discounts
MS-5118 Maintaining and Troubleshooting Windows Vista Computers $2400.00
Call (219) 764-3800 for Current Specials
For more Information on Microsoft Windows Vista or to Register
EMail: Sales@ctclc.com
Phone: (219) 764-3800
Course Objective
After completing this course, students will be able to:
- Plan and apply a troubleshooting methodology for an organization
- Describe how the Windows Vista platform helps address troubleshooting requirements for important technical areas
- Identify the most appropriate method to troubleshoot Windows Vista computers
- Identify Windows Vista tools that can be used to help in the troubleshooting process
- Identify important maintenance tools that will be used as part of IT operations for their organizations
- Describe how monitoring and optimization tools in Windows Vista can be used to assist in troubleshooting and keeping computers performing optimally
Intended Audience
- This course provides students with the knowledge and skills to successfully configure mobile computers and applications that run Windows Vista. It is intended for IT Professionals wishing to become technology specialists.
Prerequisites
- Experience installing Windows operating systems.
- Experience running commands from a command window.
- Familiarity with hardware and devices.
- Basic TCP/IP knowledge.
- Basic networking knowledge.
- Basic Windows and Active Directory knowledge.
- Application fundamentals, such as how a client communicates with the server in client/server applications.
Duration
- 5 days, Instructor-led classroom training (8:30am to 5:00pm)
Course Outline
- Installing Windows Vista in an Enterprise Environment
- Troubleshooting the Windows Vista Boot Process and System Services
- Troubleshooting Networks
- Managing Windows Vista Desktop Systems
- Configuring and Managing User Data and Profiles
- Maintaining and Monitoring Windows Vista Desktops
- Securing Windows Vista Desktops
- Securing Data on Windows Vista
- Securing Windows Vista Networks
- Supporting Remote Users
- Troubleshooting Operating System and Application Installations
- Troubleshooting Hardware
Module 1: Installing Windows Vista in an Enterprise Environment
- This module describes the methods used to install Windows Vista in an Enterprise environment.
- Preparing for Windows Vista Deployment
- Backing Up the User State
- Automating a Windows Vista Installation
- Creating and Deploying Images
- Windows Deployment Services Overview
- Lab: Preparing for Vista Deployment
- Lab: Deploying Windows Vista
- Prepare for Windows Vista deployment.
- Back up the User State.
- Automate a Windows Vista installation.
- Create and deploy images.
- Describe Windows Deployment Services (WDS).
Module 2: Troubleshooting the Windows Vista Boot Process and System Services
- This module describes how to troubleshoot the Windows Vista boot process.
- Windows Vista Recovery Environment Overview
- Configuring and Troubleshooting Startup Settings
- Troubleshooting Operating System Services
- Lab: Configuring and Troubleshooting the Windows Vista Startup Process
- Describe the Windows Vista startup process and recovery options.
- Configure and troubleshoot startup settings.
- Troubleshoot operating system services.
Module 3: Troubleshooting Networks
- This module explains how to configure and troubleshoot network connections.
- Determining Network Settings
- Troubleshooting Network Connections
- Lab: Troubleshooting Networks
- Obtain information to help troubleshoot your networks.
- Explain how to use the Network Diagnostics Framework to troubleshoot network problems.
Module 4: Managing Windows Vista Desktop Systems
- This module describes how to identify and perform tasks to manage Windows Vista desktop systems.
- Windows Vista Desktop Management Overview
- Group Policy in Windows Vista
- Using Group Policy to Manage Desktops and Applications
- Using Group Policy Preferences to Manage Windows Vista
- Troubleshooting Group Policy
- Windows Remote Management Service
- Lab: Planning and Configuring Group Policy
- Lab: Managing Windows Vista Desktop Systems
- Describe desktop management.
- Describe Group Policy in Windows Vista.
- Use Group Policy to configure desktops and applications.
- Manage Windows Vista using Preferences.
- Troubleshoot Group Policy.
- Use WinRM to configure remote computers.
Module 5: Configuring and Managing User Data and Profiles
- This module explains how to manage user profiles and data for Windows Vista portable and desktop computers.
- Windows Vista User Profiles Overview
- Implementing Folder Redirection
- Configuring Offline Profiles
- Working with Shadow Copies
- Lab: Configuring and Managing User Data Profiles
- Describe user profiles in Windows Vista.
- Implement folder redirection.
- Configure offline files.
- Enable and configure shadow copies.
Module 6: Maintaining and Monitoring Windows Vista Desktops
- This module explains how to perform tasks to maintain and optimize Windows Vista performance and health.
- Maintaining Software Updates
- Monitoring Reliability and Performance
- Event Viewer Overview
- Configuring Windows Task Scheduler
- Lab: Maintaining and Monitoring Windows Vista Desktops
- Configure software.
- Use the Performance and Reliabillity Monitor.
- Use Event Viewer.
- Configure Windows Task Scheduler.
Module 7: Securing Windows Vista Desktops
- This module describes how to configure and troubleshoot Windows Vista security settings.
- Windows Vista Security Overview
- Configuring User Account Control
- Troubleshooting Authentication Issues
- Implementing Windows Defender
- Securing Internet Explorer
- Configuring Antivirus with Microsoft Forefront
- Lab: Securing Windows Vista Desktops
- Describe the Windows Vista security features.
- Configure and troubleshoot User Account Control settings.
- Troubleshoot the authentication process.
- Configure Windows Defender to help protect against malicious software.
- Configure security-related settings in Windows Internet Explorer 7.
- Configure Microsoft Forefront to provide antivirus protection.
Module 8: Securing Data on Windows Vista
- This module describes different methods for providing security for data on Windows Vista desktops.
- Using Permissions to Share and Secure Data
- Configuring EFS
- Configuring BitLocker Drive Encryption
- Lab: Securing Data on Windows Vista
- Describe how to secure and share data using permissions.
- Configure the Encrypting file Systems (EFS).
- Configure Windows BitLocker Drive Encryption.
Module 9: Securing Windows Vista Networks
- This module explains how to configure security for Windows Vista networking.
- Network Access Protection Overview
- Securing Wireless Networks
- Implementing Windows Firewall
- Configuring IPsec
- Lab: Securing Windows Vista Networks
- Describe Network Access Protection (NAP).
- Secure a wireless network.
- Implement Windows Firewall.
- Configure Internet Protocol security (IPsec).
Module 10: Supporting Remote Users
- This module explains how to configure remote access methods.
- Configuring VPN Connections
- Using Remote Desktop
- Using Remote Assistance
- Lab: Supporting Remote Users
- Configure VPN connections.
- Use Remote Desktop.
- Use Remote Assistance.
Module 11: Troubleshooting Operating System and Application Installations
- This module explains how to perform troubleshooting techniques related to the operating system and applications.
- Troubleshooting the Operating System
- Troubleshooting the Application Installation
- Lab: Troubleshooting Operating System and Application Installations
- Identify and use operating system troubleshooting techniques.
- Identify and use application installation troubleshooting techniques.
Module 12: Troubleshooting Hardware
- This module explains how to troubleshoot hardware failures.
- Troubleshooting Hardware Overview
- Troubleshooting Physical Failures
- Troubleshooting Device Driver Failures
- Troubleshooting Printing in Windows Vista
- Lab: Troubleshooting Hardware
- Identify basic hardware-related issues.
- Determine problems related to hardware failures.
- Determine problems that are caused by device drivers.
- Identify the recovery options for computers protected by BitLocker.
CTCLC Microsoft Windows Vista, Configuring Certification Path
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| Required Exam(s) | Recommended Training |
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| Exam 70-623 | MS-5118: Maintaining and Troubleshooting Windows Vista Computers |
| MS-5119: Supporting the Windows Vista Operating System and Applications |
For more Information on Microsoft Windows Vista or to Register
EMail: Sales@ctclc.com
Phone: (219) 764-3800