Course Catalog > Microsoft Windows Technology > Windows Server 2003 > Implementing and Supporting Microsoft Windows XP Professional
MS-2272 Implementing and Supporting Microsoft Windows XP Professional
MS 2272: Implementing and Supporting
Microsoft Windows XP Professional
The purpose of this MS- 2272 Implementing and Supporting Microsoft Windows XP Professional course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows® XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional. This course is based on the final, retail release of Windows XP Professional.
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CTCLC Special Discounts
Implementing and Supporting Microsoft Windows XP Professional
$2,400.00
List Price
$2,495.00
Call (219) 764-3800 for Current Specials
Special Student price (3 or More from Same Company)
$1,795.00
For More Information on Microsoft Windows Server 2003 or to Register:
EMail: Sales@ctclc.com
Phone: (219) 764-3800
Course Objective
- Install Windows XP Professional and upgrade to Windows XP Professional
- Automate an installation of Windows XP Professional by using answer files and Uniqueness Database Files (UDFs), or by using the Microsoft Windows 2000 System Preparation Tool
- Configure and manage hardware on a computer running Windows XP Professional
- Manage disks
- Configure and manage file systems
- Troubleshoot the boot process and other system issues
- Configure the desktop environment, and use profiles to control desktop customization
- Configure and support Transmission Control Protocol/Internet Protocol (TCP/IP)
- Configure Windows XP Professional to operate on Windows networks. Support remote users
- Configure Windows XP Professional for mobile computing
- Monitor resources and performance
Intended Audience
- Are new to the Windows XP Professional product
- Provide Helpdesk support for Windows XP Professional desktops
- Provide support for the Microsoft Windows NT version 4.0 or Windows 2000 Server family of products, or support for a Microsoft Windows XP solution environment
Prerequisites
- A+ certification, or equivalent knowledge.
- Network+ certification, or equivalent knowledge.
Duration
- 5 days, Instructor-led classroom training (8:30am to 5:00pm)
Course Outline
MS- 2272 Implementing and Supporting Microsoft Windows XP Professional
Module 1: Installing Microsoft Windows XP Professional Planning an Installation of Microsoft Windows XP Professional
- Installing Windows XP Professional from a Product CD
- Installing Windows XP Professional over a Network
- Upgrading to Microsoft Windows XP Professional
- Transferring User Settings by Using the USMT
- Activating Windows XP Professional
- Troubleshooting Failed Installations
Module 2: Automating an Installation of Microsoft Windows XP Professional Introduction to Automating an Installation of Windows XP Professional
- Creating Answer Files
- Creating a Uniqueness Database File
- How Setup Uses Answer Files and UDFs
- Performing an Automated Installation of Windows XP Professional
- Introduction to Creating and Deploying an Image
- Preparing a Reference Computer
- Creating, Testing, and Deploying an Image
- Remote Installation Services
Module 3: Configuring Hardware on a Computer Running Microsoft Windows XP Professional Installing and Configuring Hardware Devices
- Working with Drivers
- Troubleshooting Hardware Devices
Module 4: Managing Disks Working with Disk Management
- Working with Basic Disks
- Working with Dynamic Disks
- Preparing Disks When Upgrading to Windows XP Professional
- Managing Disks
- Defragmenting Volumes
Module 5: Configuring and Managing File Systems Working with File Systems
- Managing Data Compression
- Securing Data by Using EFS
Module 6: Troubleshooting the Boot Process and Other System Issues Examining the Windows XP Professional Boot Process
- Controlling System Settings During the Boot Process
- Changing Startup Behavior Using the Boot.ini File
- Using Advanced Boot Options to Troubleshoot Startup Problems
- Using the Recovery Console to Start the Computer
- Restoring a Computer to a Previous State
Module 7: Configuring the Desktop Environment Configuring User Desktop Settings
- Customizing the Desktop Environment
- Configuring System Settings
- Understanding How User Profiles and Group Policy Affect Desktop
- Customization
- Using Remote Assistance
Module 8: Configuring TCP/IP Addressing and Name Resolution Configuring IP Addresses
- Troubleshooting IP Addresses
- Determining TCP/IP Name Resolution Methods
- Configuring a DNS and WINS Client
- Connecting to a Remote Host
Module 9: Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks Examining Workgroups and User Accounts
- Creating and Authenticating Local User Accounts
- Configuring Local Security
- Configuring Logon Options in a Workgroup
- Configuring Networking Options in a Workgroup
- Joining a Domain
- Operating in a Domain
Module 10: Supporting Remote Users Establishing Remote Access Connections
- Connecting to Virtual Private Networks
- Configuring Inbound Connections
- Configuring Authentication Protocols and Encryption
- Using Remote Desktop
- Storing User Names and Passwords to Facilitate Remote Connections
Module 11: Configuring Microsoft Windows XP for Mobile Computing Configuring Hardware for Mobile Computing
- Configuring Power Management Options for Mobile Computing
- Making Files, Folders, and Web Pages Available for Offline Use
Module 12: Monitoring Resources and Performance Determining System Information
- Using Task Manager to Monitor System Performance
- Using Performance and Maintenance Tools to Improve Performance
- Monitoring Event Logs
- Configuring Program Compatibility
CTCLC Certification Path
Required Exam(s) |
Recommended Training |
|---|---|
Exam 70-270 |
MS-2272 Implementing and Supporting Microsoft Windows XP Professional |
Registration Information