Course Catalog > Microsoft Windows Technology > Supporting Users Running Applications on Microsoft Windows XP
MS-2262: Supporting Users Running Applications on Microsoft Windows XP
MS-2262: Supporting Users Running Applications on Microsoft Windows XP
This is an introductory course designed to provide information on how to troubleshoot applications running on Microsoft Windows XP.
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Current Technologies Computer Learning Center uses our own Microsoft Certified Trainers that will help guide you to a sucessful completion of your Microsoft training and certification. Our Instructors are simply the best instructors you will find and have been certified and teaching Windows since Windows NT. Let our great instructors help you get started in understanding and using your Microsoft Technologies. CTCLC has convenient day or night schedules to fit your needs. We can also do onsite classes with our top notch portable labs.
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CTCLC Special Discounts
MS-2262 Supporting Users Running Applications on Microsoft Windows XP $1,195.00 List Price
$1,195.00
2261 & 2262 Special Price (2 or more) $1,895.00 Call (219) 764-3800 for Current Specials
For more Information on Microsoft Windows Vista or to Register:
EMail: Sales@ctclc.com
Phone: (219) 764-3800
Course Objective
After completing this course, students will be able to:
- Configure and troubleshoot applications
- Set application compatibility settings
- Troubleshoot application installation problems
- Configure and troubleshoot e-mail account configurations
- Configure and troubleshoot Internet Explorer
- Configure and troubleshoot Outlook Express
- Configure the operating system to support applications
- Configure and troubleshoot file system access and file permissionproblems on multi-boot computers
- Resolve issues related to usability of applications
- Manage Microsoft Outlook® data, including configuring, importing, andexporting data, and fixing corrupted data
- Resolve issues related to customizing Internet Explorer
- Resolve issues related to customizing Outlook Express
- Resolve issues related to customizing the operating system
- Configure and troubleshooting connectivity for applications
- Configure application security
- Identify and troubleshoot problems related to security permissions
- Answer end user questions related to application security settings
Intended Audience
This course is intended for new entrants and career changers new to the IT industry. They have experience using Microsoft Office and have basic Microsoft Windows navigation skills. Another audience is the current call center technician with 6 months experience looking to validate their support skills.
Prerequisites
Before attending this course, students must have:
- Attended Course 2261: Supporting Users Running Microsoft Windows Desktop Operating Systems
- Experience using Microsoft Office as a general user
- Experience using a Microsoft Windows operating system such as Microsoft Windows XP
Duration
- 2 days, Instructor-led classroom training (8:30am to 5:00pm)
Course Outline
MS-2262: Supporting Users Running Applications on Microsoft Windows XP
CTCLC Microsoft Windows Vista, Configuring Certification Path
For more Information on Microsoft Windows Vista or to Register:
EMail: Sales@ctclc.com
Phone: (219) 764-3800