Course Catalog > CompTIA > CompTIA Convergence+
CompTIA Convergence+
CompTIA Convergence+ Certification 5-Day
The CompTIA Convergence+ certification proves the competence and knowledge of IT professionals specializing in unified communications. Convergence+ is an entry level certification that focuses on the combination of data technologies, telephony/telecommunications, video and broadcast multimedia technologies.
This course explains how convergence technologies combine data, telephony, and video technologies into a single IP-based delivery system. Many vendors including Avaya are requiring Convergence+ certification as an entry point before attending vendor training. This assures that students attending a specific vendor course will have the base information needed to successfully complete vendor certification.
CTCLC Developed the Course
Current Technologies Computer Learning Center can help you obtain your CompTIA Convergence+ Certification through our hands-on Instructor led training. CompTIA Convergence+ is a vendor-neutral certification which validates an individual's knowledge of Server Management.
Whether your goal is to become Convergence+ certified for your job, to prove your basic knowledge of Convergence concepts or gain more knowledge to manage your network, Current Technologies Computer Learning Centers training and Convergence+ certification is the right solution.
The CTCLC Difference
Current Technologies Computer Learning Center uses our own certified instructors that will help guide you to a sucessful completion of your training and certification. Our Instructors are simply the best CompTIA instructors you will find. Let our great instructors help you get started in a great career. CTCLC has convenient day or night schedules to fit your needs. We can also do onsite classes with our top notch portable labs.
Our instructors are the very best and give 110% to their Students. We Care about every student that we train and we have a free resit policy for all of our courses for the same revision. You will not find a better training experience anywhere.
Current Technologies Computer Learning Center is Microsoft Gold Certified Partner for Learning Solutions (CPLS), Cisco Learning Partner, CompTIA Learning Alliance Member, EC-Council Accredited Training Center, and many others. We offer the highest quality, authorized training that you will find anywhere.
Intended Audience
- Telephony Engineers
- Network Administrators who are looking at VoIP
- Individuals who are interested in the technologies and service of equipment associated with convergence technologies, delivering data, telephony, and multimedia over IP networks.
- Avaya technicians who are looking to be certified
- Individuals interested in certifying vender neutral skills focused on the service and support of convergence technologies.
Duration
- 5 days, Instructor-led classroom training (8:00am to 5:00pm)
CTCLC Special Discounts
CompTIA Convergence+ $2,400.00 List Price $2,995.00 Special Discounted Student price for 2 or more from the same Company $1,995.00
For More Information About CompTIA Convergence+ Certification or
to Register for Courses Contact Us
EMail: Sales@ctclc.com
Phone: (219) 764-3800
Course Outline
Module 1: State of the Telecommunications Industry
- Telco Networks vs. Internet
- Telephone Evolution
- Wireless Evolution
- CDMA, GSM/TDMA/GPRS, Wi-Fi
Module 2: Telecommunications Fundamentals
- Understand the Public Switched Telephone Network
- LEC, CLEC, ILEC
- Integrated Services Digital Network (ISDN) BRI, PRI
- Voice Codec Standards: G.711, G.723, G.726, G.728, G.729
- Voice commanding: µ-law, A-law
- 66 & 110 Punch Down Blocks, Patch Panels
- Copper, Fiber Wiring, Categories
- Mean Opinion Score (MOS), E-model (ITU G.107)
Module 3: Telecommunications Technical’s and Troubleshooting
- Channel Associated Signaling, Common Channel Signaling (CCS)
- Tone, Pulse, Rotary Dialing
- FXS, FXO, Loop Start, Ground Start, OPX, ARD
- Frequency Division Multiplexing – FDM, Time Division Multiplexing (TDM)
- Traffic Engineering
- Network Protocol Analyzers
Module 4: Telecommunications Applications
- Voice Mail, Electronic Mail (E-Mail), Videoconferencing, Web Chats, Webcasting
- Unified Messaging, Interactive Voice Response (IVR), Text Messaging, Video Messaging, Automated Attendant (AA), Automatic Call Distribution (ACD)
- Call Accounting/Call Detail Records (CDR), Call Recording, Call Screening
- Digital Subscriber Line (DSL), Cable Network Topology, Fiber to the Curb (FTTC)
- 911 Emergency Calls
Module 5: Data Fundamentals
- Understand the OSI model and protocol stacks
- Unicast, Multicast and Broadcast
- LANs: Ethernet, 802 standards, Hubs, Switches, VLANs, Spanning Tree, Routers
- Frame Relay, Asynchronous Transfer Mode (ATM), Synchronous Optical Network
- Encapsulation Process, Infrared Networking, Radio Frequency Identification (RFID)
- 802.11 a/b/g/n Standards, 802.11 Security, Bluetooth, WiMax
Module 6: Data Technical’s
- The TCP/IP protocol suite
- IPv4 addresses and classes, IPv6 Addresses
- TCP and UDP Port Numbers, Voice Port Numbers
- Configure hosts and access internetworks using TCP/IP protocols
- IP Address Subnetting, Network Address Translation (NAT)
Module 7: Data Applications
- ARP, HTTP, FTP, TFTP, TELNET, SMTP,
- DHCP, DNS, NAPTR, ENUM
Module 8: Data Troubleshooting
- Troubleshoot TCP/IP networks using protocol analysis techniques
- Ping, Pathping, Tracert, ipconfig
- Arp, Nslookup, Netstat, NbtStat
- Netsh, SNMP, Nmap
Module 9: Quality of Service
- Reliable vs. Best-Effort Services
- Jitter and Delay in Voice over IP, Latency Budget
- Echo Problems, Echo Cancellation
- 802.1 Prioritization, Class of Service (CoS), 802.1Q, IP Precedence
- Resource Reservation Protocol (RSVP), Differentiated Services (DiffServ), Traffic Shaping
- Multiprotocol Label Switching
Module 10: Convergence Fundamentals
- Converged Networks, Convergence Perspectives, Convergence VoIP Categories
- Business & Enterprise Transition to Convergence, IP Multimedia Subsystem
- SIP Trunking, Inter-Office Trunking Application
- FAX over IP (FaxoIP), Content Sharing, IP-TV, Follow Me Application
Module 11: Convergence Technical's
- End-Span & Mid-Span Power Over Ethernet (PoE)
- Real-Time Transport Protocol, H.261, H.261 Video Multiplex, H.263, H.264, MPEG
- HD, Common Interchange Format(CIF), Quarter Common Interchange Format (QCIF)
Module 12: Convergence Applications
- H.323 Standards – Terminals, Gateways, Gatekeepers, MCU
- H.323 Signaling – H.225, H.235, H.245, H.450
- Session Initiation Protocol (SIP) – Proxy Servers, Registrar Servers, User Endpoints
- SIP Methods – Invite, Refer, Bye, Registration, Ack, Subscribe, Notify, Info, Message
- Sip Responses & Call Flow
- Media Gateway Control Protocol (MGCP) and Megaco/H.248
Module 13: Convergence Management
- Voice over IP Vision, Typical VoIP Applications, Potential Benefits
- Planning and Design Network Implications, Possible Problems
- Integrate your Voice/Video/Data Projects, LAN Impairments, WAN Impairments
- IP Phones Addressing & Planning Options, Convergence Models, Trunking Selection
- Network/Voice Assessments, Network Management, Proactive Voice Quality Management
Module 14: Convergence Troubleshooting
- Testing Voice Connections, Testing Video Connections
- The Network is the Switch, Basic Startup Sequence and Registration
- Call Admission Control (CAC), Traffic Generators
- Dealing with Echo Problems, Wireshark
- SIP Firewall Problems, Voice over IP Firewall/NAT Consideration, Voice Survivability
Module 15: Security Technical’s
- Security Assessment and Planning
- Service Abuse, Identity Theft, Service Volume Fraud, Session Replay
- Call Black Holing, Call Re-routing, Conversation Alteration and Degrading
- Spam-over-Internet Telephony (SPIT)
- Denial of Service (DoS), TCP/IP Insecurity, Eavesdropping, Sniffing/Snooping/Wiretapping
- Internet Security, Confidentiality, Integrity, Authentication, Non-repudiation
- IP Security (IPSec), Virtual Private Network (VPN), Digital Certificates, Secure Sockets Layer (SSL)
- Intrusion Detection System (IDS), Intrusion Prevention System (IPS)
- Anti-virus System and Enterprise Security Best Practices
Certification Path
Required Exam(s) |
Recommended Training |
|
|---|---|---|
CT0-101 |
|
|
Exam Information CT0-101
- Number of questions: 90
Length of test: 90 minutes
Passing score: 720 on a scale of 100-900
For more Information About CompTIA Convergence+ Certification or
to register for courses Contact Us
EMail: Sales@ctclc.com
Phone: (219) 764-3800