Course Catalog > Cisco Courses > Implementing Cisco IOS Unified Communications (IIUC)
Implementing Cisco IOS Unified Communications (IIUC)
Implementing Cisco IOS Unified Communications (IIUC)- 5-Day
Implementing Cisco IOS Unified Communications (IIUC) v1.0 is an instructor led course that focuses on the knowledge and skills needed to implement Cisco VOIP Networks consisting of voice gateways. It also focuses on implementing Cisco Unified Communication 500 Series for Smalls Business, Cisco Unified Communications Manager Express, and Cisco Unity Express in a Cisco Unified Communications Manager Express Installation.
Taking our IIUC training course teaches you how to install, configure, operate and troubleshoot Unified Communications Manager (UCME) in a SIP environment and Unity Express Voice mail Configuration. If you need to have a group of people trained, then our onsite course is perfect for you.
The CTCLC Difference
Current Technologies Computer Learning Center uses REAL CISCO EQUIPMENT for our labs. Our certified instructors will help guide you to a sucessful completion of your training. Our Instructors are CCIE, CCNP, CCIP, CCVP, and CCSP qualified. CTCLC has convenient day or night schedules to fit your needs. We can also do onsite classes with our top notch portable labs. In our Cisco courses, EVERY STUDENT HAS THEIR OWN POD OF CISCO EQUIPMENT. Students do not share equipment. Our instructors are the very best and give 110% to their Students. We care about every student we train and we have a free resit policy for all of our courses for the same revision. You will not find a better training experience anywhere. Current Technologies Computer Learning Center is Cisco Learning Partner, Microsoft Gold Certified Partner for Learning Solutions (CPLS), CompTIA Learning Alliance Member, EC-Council Accredited Training Center, and many others. We offer the highest quality, authorized training that you will find anywhere. |
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Objectives
After completing this IIUC training course, the student will be able to:
Explain the benefits and components of Cisco Unified Communications system - Describe how traditional telephony systems operate.
- Describe the basic operation, protocols, components involved in a VOIP call and configure a gateway to support these call.
- Implement Cisco Unified Communications Manager Express to support a single site.
- Install Cisco Unity Express, configure Cisco Unity Express Auto Attendant and troubleshoot Cisco Unity Express.
- Describe and implement the Cisco Smart Business Communications System using the Cisco Configuration Assist.
Duration
- 5 days, Instructor-led classroom training
Prerequisites
- The knowledge and skills that a learner must have before attending this course include skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1) and the ability to install, configure, and troubleshoot a small network.
Associated Certifications
CTCLC Special Discounts
Option 1
IIUC Implementing Cisco IOS Unified Communications (IIUC1) List Price Special IIUC Student price (3 or More from Same Company)
$2,400.00
Call (219) 764-3800 for Current Specials
Option 2
IIUC
$2,895.00
IIUC2
$2,895.00
List Price per Class
$2,995.00
Special IIUC2 Student price (3 or More from Same Company)
$2,400.00
Call (219) 764-3800 for Current Specials
CTCLC package for IIUC1 and IIUC2 price
$4,400.00
Above pricing is for Portage, Indiana location
Special prices available for on-site training
For more Information About Implementing Cisco IOS
Unified Communications (IIUC)
or Redeeming Cisco Learning Credits
Contacts Us
EMail: Sales@ctclc.com
Phone: (219) 764-3800
Who Should Attend
The primary audience for this course is as follows:
- Network Administrator
- Network Engineer
- Network Manager
- Systems Engineer
- Network Designer
- Project Manager
Course Outline:
Cisco Unified Communications Systems Introduction
- Introducing the Cisco Unified Communications System
- Understanding Cisco Unified Communications Applications
Traditional Telephony Operations
- Understanding Traditional Telephony
- Introducing Analog Circuits
- Introducing Digital Circuits
VoIP Fundementals
- Understanding Packetization
- Introducing VoIP Signalling Protocols
- Implementing VLANs, Trunks and Inter VLAN Routing
- Preparing the Network to Support Cisco Unified Communications
- Connecting a VoIP System to a Service Provider Network
- Understanding Call Setup and digit Manipulation
- Describing QoS
Cisco Unified Communications Manager Express Implementation
- Introducing Cisco Unified Communications Manager Express
- Defining Ephone-dn and Ephone
- Configuring Cisco Unified Communications Express Manager to Support Endpoints
- Implementing Basic voice Features
- Maintaining a Cisco Unified Communications Mamnager Express System
Cisco Unity Express Implementation
- Introducing Cisco Unity Express
- Implementing Cisco Unity Express
Cisco Smart Business Communications System Implementation
- Introducing the Cisco Smart Business Communications Systems
- Implementing the Cisco Smart Business Communications Systems Voice Featues
- Implementing Additional Cisco Smart Business Communications Systems Features
- Maintaining a Cisco Smart Business Communications Systems
Hands-on Lab Exercises
Lab 1: Cisco IOS Unified Communications Deployment
- Set up the lab environment
- Set an initial configuration in your router
- Configure IP addressing
- Become familiar with test phones
Lab 2: Demonstrate Voice Theory
- Examine the range of human hearing
- Visualize analog waveforms of human speech
- Visualize how PAM sampling
- Quantization and companding
Lab 3: Prepare the Infrastructure to Support Cisco Unified Communications
- Configure a voice VLAN on a Cisco Catalyst switch
- Configure DHCP in CUCME to support IP phones
- Configure NTP in CUCME to support IP phones
- Verify the switch settings using show commands
Lab 4: Configure Voice POTS Ports
- Configure and customize FXS voice ports
- Experiment with call progress tones and ring cadences
- Configure and customize FXO voice ports
- Customize FXO ring-to-answer parameters
Lab 5: Configuring POTS Dial Peers
- Configure POTS dial peers for your local IP Phones
- Configure Caller ID
- Configure FXO Private Line Automatic Ringdown (PLAR)
Lab 6: Configuring VoIP Dial Peers
- Configure VoIP dial peers to your partner pod
- Browse to your phone to investigate operating parameters
- Investigate bandwidth requirements for voice calls
Lab 7: Configuring PSTN Dial Peers
- Configure PSTN dial peers to 3-digit, 7-digit, 10-digit, 11-digit, and international destinations
- Investigate dial peer matches
- Investigate FXO ports as outside lines
Lab 8: Implement Cisco AutoQoS
- Configure Cisco AutoQoS on a Cisco IOS router
- Configure Cisco AutoQoS on a Cisco Catalyst switch
- Use Cisco IOS monitoring commands and network connectivity tools to gather network response time data
Lab 9: Configure CUCME to Support Endpoints
- Configure the CUCME router and IP phones using manual and partially automated setup
- Configure ephones and ephone-dns
- Configure a shared-line appearance on an ephone
- Configure an overlay set on the ephones
Lab 10: Implement Common Voice Features
- Configure MOH using a file in flash
- Configure call transfer and call forward settings
- Configure the Call Park feature
- Configure a nondialable intercom
- Configure a dialable intercom
- Configure speakerphone paging groups
- Configure call pickup
- Configure group call pickup
- Configure call blocking
- Configure the local directory settings
Lab 11: Manage a CUCME System
- Configure the CUCME router to send messages to a syslog server
- Configure an account number that will be inserted in the CDR records
Lab 12: Configure Cisco Unity Express
- Configure the CUCME router to communicate with the CUE module
- Initialize the CUE module
- Configure a basic configuration on the CUE module using the initialization wizard
- Configure the user voice mailboxes using the TUI
- Configure the default Auto Attendant
- Customize the prompts for the default Auto Attendant
Lab 13: Configuring Mail Boxes and AutoAttendant
- Configure user voice mail boxes
- Use the tutorial to set up your mail boxes
- Customize the default AutoAttendant
Lab 14: Implement the Cisco Smart Business Communications System
- Connect to the Cisco UC520 router
- Install the Cisco Configuration Assistant and connect to the router
- Use and configure the topology view
- Configure the Internet connection of the Cisco UC520 router
- Configure the device properties of a Cisco UC520 router
Lab 15: Configuring Smart Business Communications System Voice Parameters
- Configure the system voice settings
- Configure the pilot numbers for voice mail and the system default Auto Attendant
- Configure various voice features using Cisco Configuration Assistant
- Configure username, passwords, user IDs, primary extension, and other settings for the phones in the deployment
- Configure a dial plan relevant to the country in which the class is taught
- Test the voice features implemented in previous tasks
- Configure a SIP trunk to the ITSP and remove the analog connection to the PSTN
Lab 16: Implement Additional Cisco Smart Business Communications System Features
- Use Cisco Configuration Assistant to view and modify port settings
- Run the security audit
- View the default voice and data VLANs on the Cisco UC520 router and modify roles of ports using Smartports
- Configure WEP security on the voice SSID
- Configure routing
- Configure a static route using the Cisco Configuration Assistant
- View the default DHCP server settings
- Save the configuration settings to survive a reboot
Lab 17: Maintain Cisco Smart Business Communications System
- Perform a backup
- Reset the Cisco UC500 Series device and Cisco Unity Express to factory defaults
- Perform a restore
Lab 18: Softkey Customization (Optional)
- Configure custom softkey layouts
- Assign custom softkey layouts
Lab 19: Defining Business Hours (Optional)
- Configure a Business Hours schedule
- Apply an alternate greeting
- Test the alternate greeting
Lab 20: Debugging Calls (Optional)
- Debug calls to voice mail
- Debug calls to Auto Attendant
- Examine the output of debug commands
Lab 21: Configuring SIP IP Phones (Optional)
- Configure a registrar server
- Configure a SIP IP Phone
- Configure SIP-to-SIP Hairpin
- Debug the SIP calls
Certification Path
| Required Exam(s) | Recommended Training | |
|---|---|---|
| 640-460 | ||
Current Technologies Computer Learning Center is an authorized VUE Cisco Testing Center .
Registration Information
For more Information About Implementing Cisco IOS
Unified Communications (IIUC) or Redeeming Cisco Learning Credits
Contacts Us
EMail: Sales@ctclc.com
Phone: (219) 764-3800