Course Catalog > Cisco Courses > Implementing Cisco IOS Unified Communications 2 (IIUC2)
Implementing Cisco IOS Unified Communications 2 (IIUC2)
Implementing Cisco IOS Unified Communications (IIUC2)
Implementing Cisco IOS Unified Communications 2 (IIUC2) is a 5-day advanced course in implementing Cisco Unified Communications Manager Express and Cisco Unity Express systems. As a follow-on course to Implementing Cisco IOS UC Systems (IIUC), CUCME students will learn to implement CME to support SCCP and SIP endpoints. In addition Unified Messaging Gateways (UMG), and PSTN calling will be configured. Students will configure CUE voicemail networking and VPIM. Operation and troubleshooting will include tracing and debugging of CME, CUE and UMG.
Taking our IIUC 2 training course teaches you how to install, configure, operate and troubleshoot Unified Communications Manager (UCME) in a SIP environment and Unity Express Voice mail Configuration. If you need to have a group of people trained, then our onsite course is perfect for you.
The CTCLC Difference
Current Technologies Computer Learning Center uses REAL CISCO EQUIPMENT for our labs. Our certified instructors will help guide you to a sucessful completion of your training. Our Instructors are CCIE, CCNP, CCIP, CCVP, and CCSP qualified. CTCLC has convenient day or night schedules to fit your needs. We can also do onsite classes with our top notch portable labs. In our Cisco courses, EVERY STUDENT HAS THEIR OWN POD OF CISCO EQUIPMENT. Students do not share equipment. Our instructors are the very best and give 110% to their Students. We care about every student we train and we have a free resit policy for all of our courses for the same revision. You will not find a better training experience anywhere. Current Technologies Computer Learning Center is Cisco Learning Partner, Microsoft Gold Certified Partner for Learning Solutions (CPLS), CompTIA Learning Alliance Member, EC-Council Accredited Training Center, and many others. We offer the highest quality, authorized training that you will find anywhere. |
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Objectives
After completing this course, students will be able to:
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Configure the basic features and functionality of Cisco Unified Communications Manager
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Express to support IP phones, analog voice interfaces, digital voice interfaces, VoIP dial peers, digit manipulation, class of service, network management, and capturing Call Detail Records
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Configure advanced Cisco Unified Communications Manager Express features for both SIP and SCCP phones
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Implement hardware and software media resources: transcoding, conferencing, and music on hold 2 Implementing Cisco IOS Unified Communications Part 2 (IIUC2) v1.0
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Implement Cisco Unified CallConnector Mobility server to track Cisco Unified Communications Manager Express phones and PSTN connections, provide single number reach services, and integrate call control through Windows add-ins
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Configure Cisco Unity Express: users, groups, voice mailboxes, Instant Messaging, VoiceView, notification, Live Record, Cisco Unity Express AutoAttendant, and troubleshoot Cisco Unity Express
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Extend Cisco Unity Express by configuring a Unified Messaging Gateway to simplify VPIM networking between Cisco Unity Express
Duration
- 5 days or 10 Days, Instructor-led classroom training
Prerequisites
- The knowledge and skills that a learner must have before attending this course include skills and knowledge equivalent to those learned in Interconnecting Cisco Networking Devices Part 1 (ICND1), Cisco Networking Devices Part 2 (ICND2), and Cisco IOS Unified Communications (IIUC).
Associated Certifications
CTCLC Special Discounts
Option 1
IIUC Implementing Cisco IOS Unified Communications (IIUC1) $2,995.00 Call (219) 764-3800 for Current Specials
Option 2
IIUC
Implementing Cisco IOS Unified Communications (IIUC1)
$2,995.00
IIUC2
Implementing Cisco IOS Unified Communications (IIUC2)
$2,995.00
Call (219) 764-3800 for Current Specials Above pricing is for Portage, Indiana location
Special prices available for on-site training
For more Information About Implementing Cisco IOS Unified Communications 2 (IIUC2) or Redeeming Cisco Learning Credits
Contacts Us
EMail: Sales@ctclc.com
Phone: (219) 764-3800
Who Should Attend
The primary audience for this course is as follows:
- Network Administrator
- Network Engineer
- Network Manager
- Systems Engineer
- Network Designer
- Project Manager
Course Outline:
Review of Cisco Unified Communications Manager Express (Cisco Unified CME) Fundamentals
- Key Features of Cisco Unified CME and Cisco Unity Express (CUE)
- Prepare for the Cisco Unified CME Installation Process
- Configure SCCP IP Phones
- Configure SIP IP Phones
- Configure POTS Voice Ports and Dial Peers
- Call Setup Flows and Configuring Digit Manipulation
- Configure Class of Restriction
Configuration of Cisco Unified CME Features
- Configure SCCP Phone Features
- Configure Call Transfer
- Configure After-Hours Support and Paging
- Implement Feature Access Codes
- Built-in Call Center Features
- Troubleshoot Cisco Unified CME
Configuration of New Cisco Unified CME Features
- Configure SIP Phone Features
- Configure Cisco Unified Communications Manager Extension Mobility
- Configure Advanced Call Blocking and Toll Restriction
- Configure Voice Hunt Groups
- Configure the SCCP Telephony Control Application to Support Analog FXS Phones
Implement Media Resources
- Media Resources as Implemented in Cisco Unified CME
- Configure Conference Bridges
- Configure Transcoders
- Configure MOH
Implement Cisco Unified Call Connector and Cisco Unified Call Connector Mobility
- Features and Functionality of the Cisco Unified CallConnector
- Install Cisco Unified CME TSP to Support TAPI and Cisco Unified CallConnector on the PC
- Configure the Cisco Unified CME Router for Cisco Unified CallConnector Services
- Configure Cisco Unified CallConnector Mobility Server
- Instant Messaging Services and Configuring Single Number Reach Rules
CUE Voice Mail and AutoAttendant Configuration
- Configure CUE Integration with Cisco Unified CME by Using the CLI
- Configure CUE Users, Groups, and Voice Mailboxes
- Configure CUE Extended Functionality
- Configure CUE AutoAttendant
- Troubleshoot CUE
CUE VPIM Networking and Cisco Unified Messaging Gateway
- Configure CUE VPIM Networking
- Configure CUE Voice and Cisco Unified Messaging Gateway
Troubleshoot Cisco IOS Software-Based Unified Communications
- Review Troubleshooting Techniques for Cisco IOS Software-Based Unified Communications Express Environments
- Review Troubleshooting Tools for Cisco Unified CME
- Review Troubleshooting Tools for CUE
- Review Troubleshooting Tools for Cisco Unified Messaging Gateway
- Wrap Up the Course
Hands-on Lab Exercises
Lab 1: Cisco IOS Unified Communications Express Deployment
- Set up the Lab Environment
- Set an Initial Configuration in Your Router
- Configure IP Addressing
- Become Familiar with Test Phones
- Set Up NTP
- Configure DHCP Pools
- Configure Voice VLANs
- Configure a Syslog Service
Lab 3: Configuring Cisco Unified CME
- Install the Cisco Unified CME Software into Flash Memory
- Configure TFTP Services
- Configure Telephony Service
- Configure Ephones and Ephone-dns
- Configure a SIP Softphone
Lab 4: - Dial Plan Lab 1: Configure Caller ID and PSTN Destinations
- Configure Inbound Caller ID for FXO and PRI Ports
- Configure Translation Rules
- Configure Private Line Automatic Ringdown
- Configure T1 CAS Dial Peers to Connect to a Third-Party PBX
- Configure PRI Port Dial Peers to Reach PSTN Destinations
Lab 5: Dial Plan Lab 2: VoIP Dialing
- Configure VoIP Dial Peers to your Partner Pod
- Browse to your Phone to Investigate Operating Parameters
Lab 6: Dial Plan Lab 3: Digit Manipulation and Path Selection
- Configure Advanced Translation Rules and Profiles
- Configure Outgoing Caller ID
- Use Debug Tools to Examine Caller ID
Lab 7: Configure Class of Restriction
- Configure Class of Restriction Lists
- Apply Class of Restriction to Dial Peers to Control Costly Calls
- Apply Class of Restriction to ephone-dns
Lab 8: Communications Manager Express Phone Features
- Configure Call Transfer Restrictions and Limitations
- Configure Call Forward Restrictions and Limitations
- Configure the Call Park Feature
- Configure Customized Softkey Layouts
- Configure a Nondialable Intercom
- Configure a Dialable Intercom
- Configure Speakerphone Paging Groups
- Configure Call Pickup
- Configure Group Call Pickup
- Configure Feature Access Codes
- Configure Ephone Hunt Group
- Configure Embedded B-ACD Service
- Configure Call Blocking
Lab 9: Configure Advanced Features
- Configure Call Forward for SIP Phones
- Configure After-Hours Call Blocking
- Configure and Implement STCAPP for FXS Ports
Lab 10: Configuring Media Resources
- Configure a DSP Farm for Conferencing
- Configure Ad Hoc Conferencing
- Configure Meet-Me Conferencing
- Configure Transcoding
- Configure Music on Hold
- Install the CallConnector Client on your Desktop
- Configure the Cisco TSP Client
- Configure Settings for CallConnector Client
- Understand the CallConnector Server and Mobility Server
Lab 12: Unity Express Installation and Configuration
- Configure Prerequisite Parameters on your CUE Router
- Configure MWI for SIP-Notify
- Configure Usernames, Passwords, and PINs
- Install the CUE Operating System Software
- Configure Unity Express SIP Triggers for Applications
- Configure Unity Express Subsystems
- Activate SIP and SCCP Message Buttons
- Configure Users and Voice Mail Boxes
- Configure IMAP Service for Integrated Messaging using E-Mail
- Configure VoiceView Express Service
- Configure LiveRecord Service to Record Calls
- Test All Configured Services
Certification Path
Required Exam(s)
Recommended Training
640-460
- Cisco Certified Netowrk Associate (CCNA) - Voice
Current Technologies Computer Learning Center is an authorized VUE Cisco Testing Center .
Registration Information
Contacts Us
Phone: (219) 764-3800
