Course Catalog > Cisco Courses > Cisco IP Telephony Part 1 (CIPT1) v6.0/7.0
Cisco Unified Communications IP
Telephony Part
1 (CIPT1) v6.0/7.0
Cisco Unified Communications IP Telephony 1 (CIPT1) v6.0/7.0
Implementing Cisco Unified Communications IP Telephony Part 1 (CIPT1) v6.0/7.0 prepares you for installing and configuring a Cisco Unified Communications Manager solution in a single site. This course focuses primarily on Cisco Unified Communications Manager Release 7.0, the call routing and signaling component for the Cisco Unified Communications solution.
This course includes lab activities in which you will perform post-installation tasks, configure Cisco Unified Communications Manager and switches, implement Media Gateway Control Protocol (MGCP) gateways, and build dial plans to place on-net and off-net phone calls. You will also implement media resources, Lightweight Directory Access Protocol (LDAP), voice-mail integration, and numerous user telephone features.
The CTCLC Difference
Current Technologies Computer Learning Center uses REAL CISCO EQUIPMENT for our labs. Our certified instructors will help guide you to a sucessful completion of your training. Our Instructors are CCIE, CCNP, CCIP, CCVP, and CCSP qualified. CTCLC has convenient day or night schedules to fit your needs. We can also do onsite classes with our top notch portable labs. In our Cisco courses, EVERY STUDENT HAS THEIR OWN POD OF CISCO EQUIPMENT. Students do not share equipment. Our instructors are the very best and give 110% to their Students. We care about every student we train and we have a free resit policy for all of our courses for the same revision. You will not find a better training experience anywhere. Current Technologies Computer Learning Center is Cisco Learning Partner, Microsoft Gold Certified Partner for Learning Solutions (CPLS), CompTIA Learning Alliance Member, EC-Council Accredited Training Center, and many others. We offer the highest quality, authorized training that you will find anywhere. |
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Objectives
Upon completing this course, you will be able to meet these overall objectives:
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Describe Cisco Unified Communications Manager including its functions, architecture, deployment and redundancy options, and how to install or upgrade
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Perform Cisco Unified Communications Manager platform and general administration, initial configuration, and user management
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Configure Cisco Unified Communications Manager to support on-cluster calling in a single-site deployment
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Implement a dial plan in Cisco Unified Communications Manager to make internal calls and place calls within the public switched telephone network (PSTN)
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Configure Cisco Unified Communications Manager media resources, features, and voice-mail integration
Duration
- 5 days, Instructor-led classroom training
Prerequisites
- Working knowledge of fundamental terms and concepts of computer networking, to include LANs, WANs, and IP switching and routing
- Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
- Fundamental knowledge of converged voice and data networks
- Working knowledge of the MGCP and its implementation on Cisco IOS gateways
Certification Track: CCNP Voice Certification
The Cisco Certified Network Professional for Voice (CCNP Voice) certification validates advanced knowledge and skills required by Network Engineers in order to determine the right technology and solutions in order to architect secure Cisco Unified Communications networks. With a CCNP Voice certification, a network professional demonstrates the skills required to implement and manage network infrastructures to provide unified communications services. The CCNP Voice curriculum emphasizes Cisco Router IOS and Catalyst Switch UC features as well as techniques to optimize these technologies in a single, integrated network UC solution. In addition, CCNP Voice leverages the CCNA Voice certification as a prerequisite.
CTCLC Special Discounts
CIPT1 Cisco Unified Communications IP Telephony Part 1 (CIPT1) v6.0 / 7.0 $3,495.00 Call (219) 764-3800 for Current Specials Above pricing is for Portage, Indiana location
Special prices available for on-site training
For more Information or Registration for Cisco Unified Communications IP Telephony Part
1 (CIPT1) or Redeeming Cisco Learning Credits
EMail: Sales@ctclc.com
Phone: (219) 764-3800
Who Should Attend
The primary audience for this course is as follows:
- Channel Partners
- Resellers
- Customers
- CCIP candidates
- CCVP candidates
- Pre- and post-sales technical engineers responsible for designing, implementing, or troubleshooting networks
- Network architects responsible for designing multiservice networks to carry voice, video, and data traffic in an enterprise or service provider environment
Course Outline
Introduction to Cisco Unified Communications Manager
Lesson 1: Understanding Cisco Unified Communications Manager Architecture
- Describe the components of a Cisco Unified Communications solution and each component’s functionality
- Describe the architecture and role of Cisco Unified Communications Manager
- Describe the hardware requirements for Cisco Unified Communications Manager Release 6.0
- Describe the characteristics of the Cisco Unified Communications Manager operating system
- Describe the characteristics of the Cisco Unified Communications Manager database and how it provides redundancy
- Describe the licensing model of Cisco Unified Communications Manager
- Describe how to calculate, verify, and add license units to Cisco Unified Communications Manager
Lesson 2: Understanding Cisco Unified Communications Manager Deployment and Redundancy Options
- List the supported Cisco Unified Communications Manager deployment options
- Describe the characteristics of a Cisco Unified Communications Manager single-site deployment and list the reasons for choosing this deployment option
- Describe the characteristics of a Cisco Unified Communications Manager multisite deployment with centralized call processing and list the reasons for choosing this deployment option
- Describe the characteristics of a Cisco Unified Communications Manager multisite deployment with distributed call processing and list the reasons for choosing this deployment option
- Describe the characteristics of a Cisco Unified Communications Manager multisite deployment with clustering over the WAN and list the reasons for choosing this deployment option
- Explain how call-processing redundancy is provided in a Cisco Unified Communications Manager cluster and identify the requirements for different redundancy scenarios
Lesson 3: Installing and Upgrading Cisco Unified Communications Manager
- Identify the Cisco Unified Communications Manager installation and upgrade options
- Describe how to perform a new installation of Cisco Unified Communications Manager
- Describe how to perform an upgrade during a new installation of Cisco Unified Communications Manager
- Describe how to upgrade to Cisco Unified Communications Manager Release 6.0 from version 4.1
- Describe how to upgrade from Cisco Unified CallManager Release 5.0 or higher
Administration of Cisco Unified Communications Manager
Lesson 1: Understanding Cisco Unified Communications Manager Administration Options
- Describe Cisco Unified Communications Manager administration and user interface options
- Describe how to access the Cisco Unified Communications Manager user web interface and which features it provides
- Describe how to access the Cisco Unified Communications Manager administration web interface and which features it provides
- Describe how to access the Cisco Unified Communications Manager Serviceability web interface and which features it provides
- Describe how to access the Cisco Unified Communications Manager disaster recovery web interface and which features it provides
- Describe how to access the Cisco Unified Communications Manager Operating System web interface and which features it provides Describe how to access the Cisco Unified Communications Manager command-line interface (CLI) and which features it provides
Lesson 2: Managing Services and Initial Configuration of Cisco Unified Communications Manager
- List elements used for general, initial configuration
- List network configuration options of Cisco Unified Communications Manager
- List the reasons for using Network Time Protocol (NTP) servers and enabling DHCP services in Cisco Unified Communications Manager
- Describe the reliance on DNS by IP phones when server names are used instead of server IP addresses
- Describe the difference between network and feature services and explain how they can be managed using Cisco Unified Communications Manager Serviceability
- Describe the purpose of enterprise parameters and explain key parameters
- Describe the purpose of service parameters and explain key parameters
Lesson 3: Managing User Accounts in Cisco Unified Communications Manager
- Identify the different user accounts in Cisco Unified Communications Manager and explain how they are used
- Describe how to add and delete users and how to assign authorization rights to them
- Describe the purpose of the Cisco Unified Communications Manager Bulk Administration Tool (BAT) and list its features
- Describe how Cisco Unified Communications Manager BAT can be used to manage users
- Identify LDAP characteristics and list the types of LDAP support provided by Cisco Unified Communications Manager
- Describe how LDAP can be used for user provisioning
- Describe how LDAP can be used for user authentication
Single-Site On-Net Calling
Lesson 1: Understanding Endpoints in Cisco Unified Communications Manager
- List the endpoints supported by Cisco Unified Communications Manager
- Describe the features supported by different Cisco IP phone models
- Describe the boot sequence of Cisco IP phones
- Describe how H.323 endpoints are supported by Cisco Unified Communications Manager
- Describe how SIP third-party IP phones are supported by Cisco Unified Communications Manager
Lesson 2: Configuring Cisco Catalyst Switches for Endpoints
- Describe the role and features of Cisco LAN switches in a Cisco Unified Communications solution
- Describe how power can be provided to IP phones by Cisco LAN switches
- Configure Cisco LAN switches to provide power to IP phones
- Describe how to provide voice VLAN support to IP phones that have a PC attached to their PC port
- Describe why allowed VLANs on trunk ports should be limited
- Describe how to configure voice VLANs in Cisco IOS LAN switches
- Describe how to configure voice VLANs in Cisco Catalyst operating system LAN switches
Lesson 3: Implementing and Hardening IP Phones
- Identify the endpoint configuration elements and tools for adding phones
- Describe how autoregistration works
- Describe how to enable autoregistration for automatic insertion of new phones to the Cisco Unified Communications Manager configuration database
- Describe how Cisco Unified Communications Manager BAT and Cisco Unified Communications Manager Auto-Register Phone Tool can be used to add IP phones
- Describe how to use Cisco Unified Communications Manager BAT to add phones to Cisco Unified Communications Manager
- Describe how to manually add phones to Cisco Unified Communications Manager
- Describe Cisco IP phone configuration settings that can be used to harden IP phones
Single-Site, Off-Net Calling
Lesson 1: Implementing MGCP Gateways in Cisco Unified Communications Manager
- Describe how gateway interfaces can be controlled by Cisco Unified Communications Manager using MGCP
- Describe how Cisco Unified Communications Manager and Cisco IOS gateways support MGCP protocols
- Describe how to configure an MGCP gateway in Cisco Unified Communications Manager
- Describe how to configure a gateway for MGCP
Lesson 2: Configuring Cisco Unified Communications Manager Call-Routing Components
- Describe the concept of endpoint addressing, including on-net versus off-net dialing and dialing string length of uniform on-net dialing
- Describe the concept of call routing in Cisco Unified Communications Manager
- Describe how Cisco Unified Communications Manager analyzes digits
- Describe how Cisco Unified Communications Manager performs path selection
- Describe how to configure Cisco Unified Communications Manager path selection
- Describe features that relate to call routing
Lesson 3: Implementing Cisco Unified Communications Manager Digit Manipulation
- Describe when to use digit manipulation in Cisco Unified Communications Manager
Describe Cisco Unified Communications Manager digit manipulation operation
List Cisco Unified Communications Manager digit manipulation configuration options
Describe how to use external phone number masks
Describe how to prefix and strip digits to and from called and calling party numbers
Describe how to use translation patterns
Describe how to use transformation masks in Cisco Unified Communications Manager
Describe how to use digit stripping in Cisco Unified Communications Manager
Describe how to use significant digits in Cisco Unified Communications Manager
Lesson 4: Implementing Calling Privileges in Cisco Unified Communications Manager
- Describe the tools that Cisco Unified Communications Manager supports for call privilege implementation
- Describe how partitions and calling search spaces work and how they are configured
- Describe how time schedules and time periods work and how they are configured
- Describe how CMC and FAC work and how they are configured
- List applications for calling privileges configuration elements
- Describe how to implement CoS
- Describe how to implement 911 emergency calls and vanity numbers
- Describe how to implement time-of-day-based carrier selection
- Describe how to implement private line, automatic ringdown (PLAR)
Lesson 5: Implementing Call Coverage in Cisco Unified Communications Manager
- List call coverage options in Cisco Unified Communications Manager
- Describe call forwarding, shared lines and Call Pickup
- Describe call hunting implementation in Cisco Unified Communications Manager
- Describe call hunting options and line group distribution algorithms
- Describe the process of call hunting
- Implement call hunting in Cisco Unified Communications Manager
Implementation of Media Resources, Features, and Applications
Lesson 1: Implementing Media Resources
- Describe media resources
- Describe how Cisco Unified Communications Manager supports media resources
- Describe conferencing
- Configure conferencing media resources
- Configure Meet-Me conferences
- Describe MOH
- Configure MOH
- Describe annunciator
- Describe Media Resources Access Control
- Configure Media Resources Access Control
Lesson 2: Configuring Cisco Unified Communications Manager User Features
- Explain Cisco Unified Communications Manager user features
- Describe Call Park and Directed Call Park
- Describe Call Pickup and Hold Reversion
- Describe DND, Intercom, and Cisco Call Back
- Describe Barge and Privacy
- Describe user web pages
- Describe Cisco IP Phone Services
Lesson 3: Configuring Presence-Enabled Speed Dials and Lists
- Introduce the Cisco Unified Presence feature, which is part of Cisco Unified Communications Manager
- Describe how Cisco Unified Communications Manager natively supports Cisco Unified Presence
- Describe how to configure Cisco Unified Presence in Cisco Unified Communications Manager
- Describe how access control for Cisco Unified Presence subscription is supported by Cisco Unified Communications Manager
- Describe how to configure Cisco Unified Presence access control in Cisco Unified Communications Manager
Lesson 4: Integrating Cisco Unified Communications Manager with Voice-Mail Systems
- Describe Cisco Unified Communications Manager voice-mail integration
- Describe Cisco Unity
- Describe Cisco Unified Communications Manager Configuration for voice-mail integration
- Describe Cisco Unified Communications Manager phone configuration for voice-mail usage
- Describe Cisco Unity Configuration for Cisco Unified Communications Manager integration
- Configure Cisco Unity Subscriber
Lesson 5: Implementing Cisco Unified Video Advantage
- Describe Cisco Unified Video Advantage
- Describe the protocols used between the components of Cisco Unified Video Advantage
- Describe how to configure Cisco Unified Communications Manager to support Cisco Unified Video Advantage
- Describe how to install Cisco Unified Video Advantage on a PC
- Describe how to verify and diagnose Cisco Unified Video Advantage operation on a PC
Hands-on Lab Exercises
- Lab 1-1: Cisco Unified Communications Manager Installation and Upgrade Discovery
- Lab 2-1: Exploring Cisco Unified Communications Manager Administration Options
- Lab 2-2: Configuring Cisco Unified Communications Manager Initial Settings
- Lab 2-3: Managing User Accounts in Cisco Unified Communications Manager
- Lab 3-1: Configuring Voice VLANs
- Lab 3-2: Implementing IP Phones
- Lab 3-3: Hardening IP Phones
- Lab 4-1: Implementing MGCP Gateways
- Lab 4-2: Configuring Cisco Unified Communications Manager Call-Routing Components
- Lab 4-3: Implementing Digit Manipulation
- Lab 4-4: Implementing Calling Privileges in Cisco Unified Communications Manager
- Lab 4-5: Implementing Call Coverage in Cisco Unified Communications Manager
- Lab 5-1: Implementing Media Resources
- Lab 5-2: Configuring Cisco Unified Communications Manager User Features
- Lab 5-3: Configuring Presence-Enabled Speed Dials and Lists
- Lab 5-4: Integrating Cisco Unified Communications Manager to Voice-Mail Systems
- Lab 5-5: Enabling Cisco Unified Video Advantage
Certification Path
Required Exam(s) |
Recommended Training |
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642-446 |
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Current Technologies Computer Learning Center is an authorized VUE Cisco Testing Center.
Registration Information
For more Information or Registration for Cisco Unified Communications IP Telephony Part
1 (CIPT1) or Redeeming Cisco Learning Credits
EMail: Sales@ctclc.com
Phone: (219) 764-3800