Associated Certifications
Required Exam(s)
Instructorctclc admin
TypeOnsite Course
4 Days
Methods of Delivery
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This course is designed to prepare you to use the Cisco Unified Wireless Network management products and applications to configure, administer, manage, troubleshoot, and optimize the network. In this course, you will learn how to configure, monitor, and troubleshoot Cisco Unified Wireless Network devices using the Cisco Prime Network Control System (NCS). You will also learn how to configure,administer, manage, and troubleshoot guest access and mobility services. Finally, you will learn how to integrate Cisco Identity Services Engine (ISE) with Cisco Prime NCS.

Course Objectives

Who Should Attend


Course Outline

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Upon completing this course, the student will be able to meet these objectives:

  • Configure, maintain, and troubleshoot Cisco NCS / CPI
  • Configure, administer, manage, troubleshoot, and optimize network components
  • Configure, administer, manage, and troubleshoot Guest Access using NCS / CPI
  • Configure, administer, manage, troubleshoot, and optimize mobility services such as roaming, location services, Advanced Wireless Intrusion Prevention Services (IPS), Multicast DNS Gateway / Bonjour services, Application Visibility and Control (AVC) services, and Connected Mobile Experiences (CMX) solutions

The primary audience for this course is as follows:

  • Cisco TAC personnel
  • Cisco networking, field, technical marketing, and optimization engineers
  • Cisco project managers
  • Cisco product sales specialists
  • Cisco channel partners

  • Completion of the CUWN course is a required prerequisite prior to attending WMNGI.

The learner also is strongly recommended to have a basic knowledge of the following:

  • Basic networking
  • Basic RF
  • General Network Management
  • Basic Microsoft Windows, Windows networking, and Internet browser navigation skills

Course Introduction
Module 1: Cisco Unified Wireless LAN

  • Network Management Solutions
  • Introducing Lifecycle Management
  • Introducing Cisco Prime Infrastructure (PI)
  • Introducing Cisco Mobility Services Engine (MSE)
  • Introducing Cisco Identity Services Engine (ISE)
  • Secure Access Control Server and Cisco Identity Services Engine

Module 2: Network Management System

  • Configuring High Availability and Firewall
  • Managing Administrative Users
  • Navigating Cisco Prime Infrastructure
  • Using the Map Editor
  • Using the Planning Tool

Module 3: Component Configuration Through Cisco PI

  • Configuring Components through the Cisco Prime Infrastructure Configuration Tab
  • Working with Controller and Switch Location Templates
  • Working with AP Configuration and Migration Templates
  • Setting Up Auto-provisioning and Scheduling Configuration Tasks

Module 4: Guest Access

  • Defining Guest Access Methods
  • Configuring Guest Access Features Through Cisco Prime Infrastructure

Module 5: Mobility Services Engine

  • Configuring and Integrating the Cisco MSE
  • Configuring and Tuning Location Services
  • Tracking Mobile Devices
  • Supporting Location Services
  • Troubleshooting Location Services
  • Configuring Cisco Adaptive Wireless IPS

Module 6: Connected Mobile Experiences (CMX)

  • Overview of CMX
  • Implementing CMX
  • Configuring Mobility Services Advertising Protocol

Module 7: Application and Device Support

  • Overview of Bonjour Services
  • Overview of Application Visibility and Control (AVC)

Module 8: Network Monitoring and Troubleshooting

  • Monitoring and Troubleshooting the Network
  • Managing Network Performance

Module 9: Maintenance and Troubleshooting Tasks

  • Performing Maintenance Operations
  • Troubleshooting Cisco Prime Infrastructure Operational Issues


  • Adding Users
  • Customizing a Home Page
  • Using the Map Tools
  • Using the Planning Tool
  • Adding and Configuring Controllers and APs Using Templates
  • Configuring Guest Access via Cisco Prime Infrastructure
  • Configuring Location Services
  • Using Location Services
  • Implementing Adaptive Wireless IPS
  • Monitoring and Troubleshooting Controllers, APs, and Rogue Aps
  • Reports
  • Troubleshooting Cisco Prime Infrastructure Operational Issues