Associated Certifications
NA
Required Exam(s)
NA
Instructorctclc admin
TypeOnsite Course
Duration
3 Days
Methods of Delivery
ILT, WEBEX, VIRTUAL
Price$3995.00
Buy NowBook Now

This is a three day instructor-led course that focuses on the skills and knowledge needed to install and Configure Cisco TelePresence Conductor, Cisco TelePresence Multipoint Control Unit (MCU), and Cisco TelePresence Server.
Why Attend With Current Technologies CLC

  • VCS-Expressway-and-MRAEach Student has a Telepresence Unit
  • Our Instructors are the top 10% rated by Cisco
  • Our Lab has a dedicated 300 Mbps Fiber Connection for our Labs
  • Our Lab Run up to Date version of Code on our Servers
  • Each Pod has their own set of Servers. Including their own CUCM, IMP, VCS-C, VCS-E, Conductor, (2) Telepresence Servers, TMS Server, and AD/Exchange Servers
  • Our labs have a Variety of Telepresence Units including SX80 With Speaker Track, SX10, EX90, C60, DX650, DX80, DX70, CTS 500

Who Should Attend

Perquisites

Course Outline

Labs

Download Outline

The primary audience for this course is as follows:

  • Network Video Engineer
  • Voice/UC/Collaboration/Communications Engineer
  • Collaboration Tools Engineer
  • Collaboration Sales/Systems Engineer

  • Foundational IP networking knowledge such as included with a CCENT or CCNA certification is recommended.
  • Working knowledge of basic IP networking

Cisco VCS and Cisco Expressway

Describing Cisco VCS and Cisco Expressway Series Deployment Options

  • Cisco VCS and Cisco Expressway Series Overview
  • Cisco VCS and Cisco Expressway Series Deployment Options
  • Cisco VCS and Cisco Expressway Series Platforms, Licenses, and Features
  • Cisco VCS and Cisco Expressway Clustering
  • Cisco VCS and Cisco Expressway Series Initial Configuration
  • Cisco TelePresence Multipoint Media Infrastructure
  • Cisco TelePresence MCU

Deploying Users and Local Endpoints in Cisco VCS Control

  • User Authentication Options
  • Endpoint Registration
  • Endpoint Authentication
  • Cisco TMS Provisioning
  • Zones
  • Links
  • Pipes

Interconnecting Cisco Unified Communications Manager and Cisco VCS

  • Cisco Unified Communications Manager and Cisco VCS Interconnection Overview
  • Call Flow between Cisco Unified Communications Manager and Cisco VCS
  • Cisco VCS Dial Plan Components
  • Configuration of Cisco Unified Communications Manager and Cisco VCS Interconnections
  • FindMe Configuration Procedure

Implementing Unified Communications Mobile and Remote Access

  • Unified Communications Mobile and Remote Access Overview
  • Unified Communications Mobile and Remote Access Components
  • Unified Communications Mobile and Remote Access Operations
  • Unified Communications Mobile and Remote Access Configuration Procedure

Cisco Unified IM and Presence Implementation

Designing and Deploying Cisco Unified IM and Presence

  • Cisco Unified Communications Manager Presence Introduction
  • Cisco Unified Communications Manager Presence
  • Indicators for Speed-Dial Presence
  • Cisco Unified Communications Manager Call History Presence
  • Cisco Unified Communications Manager Subscribe CSS
  • Cisco Unified Communications Manager Presence Groups
  • Cisco Unified Communications IM and Presence Introduction
  • Microsoft Integration
  • OVA Template for Cisco Unified Communications IM and Presence
  • Cisco Unified Communications IM and Presence Cluster
  • Cisco Unified Communications Manager Deployment Options
  • Service Discovery
  • Quality of Service
  • Cisco Jabber Port Usage
  • Enterprise Instant Messaging
  • Multicluster Deployment
  • Federated Deployment
  • Microsoft OCS Federation
  • Mapping of Presence Status
  • Federation Preparation

Describing Cisco Unified Communications IM and Presence Components and Communication Flows

  • Cisco Jabber Information Flow in Deskphone Mode
  • Cisco Jabber Information Flow in Softphone Mode
  • Cisco Jabber in Phone-Only Mode
  • Cisco Jabber and Voicemail
  • Cisco Jabber and Conferencing
  • Integration with LDAP for Cisco Jabber
  • Cisco Unified Communications IM and Presence, Active Directory, and Exchange
  • Cisco Unified Communications IM and Presence Architecture
  • Cisco Unified Communications IM and Presence Cluster
  • Cisco Jabber Login Flow
  • Access for Cisco Jabber without VPN

Integrating Cisco Unified Communications IM and Presence

  • Set Up Cisco Unified Communications Manager for Presence
  • Checklist for Cisco Unified Communications Manager Setup
  • Cisco Jabber UC Services
  • Implementing Cisco Unified Communications IM and Presence
  • Checklist for Cisco Unified Communications IM and Presence Setup
  • Cisco Unified Communications IM and Presence Services
  • Cisco Jabber Service Discovery
  • Service Discovery: Domain
  • Service Discovery: Operating Mode
  • Cisco UDS SRV Record
  • SRV Records
  • DNS SRV Record Priorities and Weights
  • Troubleshoot DNS SRV Entries
  • Methods of Installation
  • Create a Custom Installer

Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber

  • Cisco Jabber in Phone-Only Mode
  • Configure Cisco Jabber in Softphone Mode
  • Legacy Client Settings
  • Cisco Jabber UC Services
  • Upload Jabber-Config File to TFTP Server
  • Visual Voicemail Interface for Cisco Jabber
  • Cisco Jabber in Softphone Mode
  • Cisco Jabber Account Options
  • Connection Status
  • LDAP Profile Test
  • Voicemail Profile Test
  • Enable End Users and Devices for CTI
  • Cisco Jabber in Deskphone Mode

Configuring Cisco Jabber Mobile and Integrating Directory Servers

  • Cisco Jabber Framework Alignment
  • Configuration URL
  • Legacy Client Settings
  • Video Features
  • Dial-via-Office Reverse Calling
  • Low-Bandwidth Mode
  • URL Handlers
  • Secure Cisco Jabber on Mobile
  • Add Cisco Jabber in Cisco Unified Communications Manager
  • Cisco Jabber User Configuration XML File
  • Cisco Jabber Configuration Sources
  • Cisco Jabber Contact Sources
  • Contact Lookup
  • Cisco UDS Directory Access
  • Photo Support

Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

  • System Dashboard
  • Cisco Unified IM and Presence Reporting
  • Presence Viewer
  • System Troubleshooter
  • Cisco Jabber Connection Status
  • Troubleshoot Common Cisco Jabber Issues
  • Cisco Unified IP Phone Cannot Be Selected
  • In Softphone Mode, Telephony Is Not Possible
  • Users Are Not Shown as On the Phone During an Active Call
  • End User Cannot Log into Cisco Jabber
  • Search for Contacts Returns No Results
  • End User Cannot Control the Cisco Unified IP Phone 9971
  • Trace Filter Settings
  • Troubleshoot SIP Integration

Configuring Cisco VCS Control to Register Endpoints

  • Perform Initial VCS Control Configuration
  • Enable Provisioning on the Cisco TMS Server and Cisco VCS Control
  • Configure a Subzone for Cisco Jabber Video for TelePresence Clients

Implementing a Dial Plan in Cisco VCS Control to Interconnect with Cisco Unified Communications Manage

  • Configure Cisco Unified Communications Manager to Connect with Cisco VCS
  • Configure¬† Cisco VCS to Connect with Cisco Unified Communication Manager
  • Configure Bandwidth Limitations Between Cisco VCS and Cisco Unified Communications Manager
  • Configure FindMe for Cisco Jabber Video for TelePresence Clients

Implementing Mobile and Remote Access via Cisco Expressway

  • Implement Support for Internal Cisco Jabber Clients
  • Configure Initial Settings on Cisco Expressway Series
  • Configure Mobile and Remote Access on Cisco Expressway Series
  • Configure a Secure Traversal Zone Connection for Cisco Unified Communications
  • Configure Cisco Jabber to Register via Mobile and Remote Ac

Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager

  • Set Up Cisco Unified Communications Manager for Presence Integration
  • Set Up Cisco Unified Communications IM and Presence
  • Configure Service Discovery
  • Install Cisco Jabber

Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber

  • Configure Cisco Jabber in Phone-Only Mode
  • Set Up Cisco Jabber in Full UC Mode
  • Use Jabber Config File Generator to Enable Features
  • Enable Voice Messaging in Cisco Jabber
  • Use RTMT to View Performance Counters
  • Configure LDAP and UDS Directory Access

Configure Cisco Jabber Mobile and Integrate Directory Servers (Optional)

  • Photo Retrieval in Cisco Jabber
  • Configure BYOD and Configure Cisco Jabber Mobile
  • Configure Additional Features
  • Integrate Microsoft Exchange Calendaring to Show Presence Status

Troubleshoot Cisco Unified Communications IM and Presence (Optional)

  • Trace Cisco Jabber Login and Logout Messages
  • Trace Instant Messaging
  • Trace a SIP Status Update Message