Instructorctclc admin
TypeOnsite Course
3 Days
Methods of Delivery
Price$3595.00 / 36 CLCs
Buy NowBook Now

This is a three day instructor-led course that focuses on the skills and knowledge for Entry Level Administrator and Technicians. Students Install, Configure, and Troubleshoot Cisco TelePresence Endpoints; including the Cisco SX80, SX20, SX10, C60, C90, MX700, MX800 EX90, DX650, DX70, DX80, Spark Room 55, Spark Room 70, Room Kit, Room Kit+ and various other TelePresence Series Endpoints. Students will also setup Cisco Jabber and Cisco Jabber Video for Telepresence Endpoints. Students will use the endpoints, VCS/Expressway, CUCM, and TMS to monitor and Troubleshoot Endpoints.

The software applications that are covered in this course include:

  • Cisco Endpoints
  • Cisco Unified Communications Manager 11.5
  • Cisco VCS/Expressway 8.10
  • Cisco TMS Server (TMS) 15.6
  • Cisco TelePresence Conductor/ Telepresence Server
  • Cisco Meeting Server

Why Attend With Current Technologies CLCadvanced

  • Each Student has a Telepresence Unit
  • Our Instructors are the top 10% rated by Cisco.
  • Our Lab has a dedicated 300 Mbps Fiber Connection for our Labs.
  • Our Lab Run up to Date version of Code on our Servers
  • Each pod has their own set of servers. Including their own CUCM, IMP, VCS-C, VCS-E, Conductor, (2) Telepresence Servers, TMS Server. AD/Exchange Servers
  • Our labs have a variety of Telepresence Units including SX80 With Speaker Track, SX10, EX90, C60, DX650, DX80, DX70, CTS 500

Who Should Attend


Course Outline


Download Outline

The primary audience for this course is as follows:

  • Network Video Technicians / Administrators
  • Voice/UC/Collaboration/Communications Engineer

  • Foundational IP networking knowledge such as included with a CCENT or CCNA certification is recommended.
  • Working knowledge of basic IP networking

Configuring Cisco Endpoints

  • Cisco TelePresence Endpoint Portfolio Overview
  • Cisco DX Series Endpoint Characteristics
  • Cisco TelePresence TC/CE Software-Based Endpoint Characteristics
  • Cisco TelePresence SX Series Endpoints
  • Cisco TelePresence DX Series Endpoints
  • Cisco TelePresence MX Series Endpoints
  • Cisco TelePresence Spark Room Kits
  • Cisco 8800 Series Phones
  • Cisco Intelligent Proximity
  • Cisco TelePresence TC Software-Based Endpoint Peripherals
  • Cisco TelePresence TC Software-Based Endpoint Deployments
  • Cisco TelePresence Integrator C Series-Based Endpoints
  • Cisco Jabber Video for TelePresence Characteristics

SIP and H.323 Basic Configuration

  • Basic Network Configuration
  • Understanding H323 and SIP
  • Understanding SIP and H323 Call Flows
  • H323 and SIP Interworking

Provisioning Endpoints

  • VCS vs Expressway
  • CE vs TC Endpoint Software
  • Upgrading Endpoints
  • H.323 vs SIP Registrations
  • Endpoint Registration Process
  • Network Time Protocol
  • VLAN Discovery Process
  • Manual Endpoint Registration to CUCM
  • Endpoint Registration to CUCM using TFTP
  • CUCM Endpoint Configuration
  • Verifying Endpoints Registration on CUCM
  • Verifying CUCM Registration on Endpoint
  • Monitoring Endpoints on CUCM
  • Endpoint Registration to VCS or Expressway
  • Endpoint Configuration for VCS or Expressway
  • Verifying Endpoints Registration on VCS or Expressway
  • Verifying Endpoints Registration on Endpoint
  • Monitoring Endpoints on VCS or Expressway
  • Viewing Logs on Telepresence Endpoints
  • View Call History and Search History on VCS or Expressway
  • Troubleshooting Endpoint Registrations and Calls

Overview of Cisco Conferencing Solutions

  • Cisco TelePresence Multipoint Media Infrastructure Overview
    • Cisco TelePresence MCU
    • Cisco TelePresence Server
    • Cisco TelePresence Conductor
  • Cisco Meeting Server (CMS)
  • Cisco TelePresence MultiSite
  • Ad Hoc Multipoint Conferences
  • Rendezvous/Meet-Me Conferences

Cisco TelePresence Management Suite (TMS)

  • What TMS is used for in a Telepresence Environment
  • Endpoint Discovery Process
  • Endpoint Configuration
  • Phonebooks & Phonebook Sources
  • Conference Monitoring
  • Booking & Scheduling
    • Participant Types
    • Methods
  • Scheduler / Smart Scheduler

Cisco Cloud Solutions

  • Cisco Spark
    • Spark Rooms
    • Spark Messaging
    • Spark Calling
    • Spark Meeting
    • Spark Hybrid Integration with On Premise Telepresence
  • Cisco Webex
    • Integration with On Premise Telepresence


Lab 1: Implement Cisco Collaboration Endpoints

Lab 2: Register, Configure and Verify Telepresence SX80, EX90, 8800 Series IP Phones and Jabber to Cisco Unified Communications Manager

Lab 3: Monitor and Troubleshoot Cisco Endpoints registered on CUCM

Lab 4: Register, Configure and Verify Telepresence SX10, C60, to VCS and Expressway

Lab 5: Monitor and Troubleshoot Cisco Endpoints registered on VCS and Expressway

Lab 6: Operate and Troubleshoot Cisco Collaboration Endpoints using the Web Interface

Lab 7: Implement and Monitor Conferences on Cisco Collaboration Endpoints

Lab 8: Use TMS to Configure and Monitor Telepresence Conferences

Cisco TelePresence Endpoint Installation, Configuring and Troubleshooting