Instructorctclc admin
TypeOnsite Course
2 Days
Methods of Delivery
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This is a 2 day hands-on course on Cisco SD-WAN Unified Communications Services. This course provides students with the knowledge to deploy Cisco Unified Communications Services and Cisco Unified Survivable Remote Site Telephony (SRST) on SD-WAN Routers. Student will learn the different Templates and Policies that are used to enable UC Services.

The software applications that are covered in this course include:

  • Cisco SD-WAN

Why Attend With Current Technologies CLCadvanced

  • Our Instructors are the top 10% rated by Cisco.
  • Our Lab has a dedicated 300 Mbps Fiber Connection for our Labs.
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Who Should Attend


Course Objectives

Course Outline


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The primary audience for this course is as follows:

  • Network Administrators
  • UC Engineer

  • Foundational IP networking knowledge such as included with a CCENT or CCNA certification is recommended.
  • Working knowledge of basic IP networking

Upon completing this course, you will be able to meet the following objectives:

  • Cisco SD-WAN (Viptela) Platform Overview
  • SD-WAN Enablement
  • SD-WAN QoS
  • Creating and Applying Policies
  • Voice Configuration

Module 0: Introductions

Module 1: Cisco SD-WAN (Viptela) Platform Overview

  • Legacy WAN Architecture
    • Cisco Digital Network Architecture
    • Software Defined Centralized Control
    • Control Plane vs Data Plane
    • Cisco SD-WAN Solution Overview
    • Solution Roles and Responsibilities
    • SD-WAN Fabric Terminology
    • Widely Deployed SD-WAN Capabilities
    • SD-WAN Licensing

Module 2: SD-WAN Enablement

  • Dashboard
  • SD-WAN Architecture
  • SD-WAN Platform Discussion
    • What’s in a Name?
    • IOS Version Images
  • SD-WAN WAN Edges
    • cEdges
    • vEdges
  • SD-WAN Controllers
    • vBond
    • vSmart
    • vManage
  • Cloud Services Adoption
  • Templates
  • Policy Framework – Cisco SD-WAN Policy Architecture
  • Explaining Local Policies
  • Explaining Central Policies
  • Direct Internet Access Policies
  • Software as a Service
  • WAN Edges that Support Unified Communications
  • Device Onboarding
  • Traditional UC Branch Services

Module 3: SD-WAN QoS

  • Deep Packet Inspection
  • QoS Marking & Classification
    • QoS Shaping & Policing
    • BFD
    • BFD Calculation
    • Forward Error Correction
    • Packet Duplication
    • Application Optimization
    • QoS Configuration
  • Application Aware routing for Voice Traffic
  • Multicast for MOH

Module 4: Creating and Applying Policies

  • SD-WAN Architecture
    • Policy Concepts
    • Central Policy
    o Central Control Policy
    o Central Data Policy
    o Central Application Aware Routing Policy
    o Central VPN Membership Policy
    o Central Cflow Policy
    • Local Policy
    o Local Control Policy
    o Local Data Policy

Module 5: Unified Communications

  • Voice Integration in SD-WAN
  • Voice Feature Templates
    o Call Routing
    o SRST
    o Voice Card
    • Voice Policies
    o FXO / FXS / FXS DID
    o T1/E1
    o DSPFarm
    o Fax/Modem Support
    • IOS-XE UC Device Template


Lab Outline

Lab 1: Explore vManage Interface

Lab 2: Configure QOS for Voice/ Video Traffic

Lab 3: Monitor and Troubleshoot QOS for Voice/ Video Traffic

Lab 4: Configure Application Aware Routing for Voice / Video Traffic

Lab 5: Monitor and Troubleshoot Application Aware Routing for Voice / Video Traffic

Lab 6: Configure Voice Feature Templates

Lab 7: Configure Voice Policies

Lab 8: Configure SRST for a Remote Branch Site

Lab 9: Apply Voice configuration to a Cisco 4331 Router

Lab 10: Monitor and Troubleshoot Voice Configurations